Trouble Ticket Tracker

Trouble Ticket Tracker Review

Enterprise Issues Tracking Software

Review

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Publisher:

TLI Software

Version:

2.0

Released:

24, March 2009

License:

Commercial

Size:

195 Kb

Price:

$750 to buy

Rating:

Product Info

Features of Trouble Ticket Tracker

* Allows users add tickets
* Enables users to view tickets raised
* Facilitates editing tickets
* Shows current status of tickets
* Searches tickets by date, issue type, ticket id, and ticket status
* Provides admin section to create new users, add new issue status, new tickets, and new priorities
* Generates ticket reports

Uses of Trouble Ticket Tracker

* Allows fast documentation of issues
* Enables tracking tickets, routing requests, and managing issues
* Improves communication and collaboration
* Results in better customer support
* Improves turn-around-time for technical and customer support

Requirements

PHP5, MySQL 4, Windows or Linux

Please contact Trouble Ticket Tracker publisher, TLI Software if you have questions or issues regarding this product.

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