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CCSS has always maintained a view that effective systems management underpins allforms of availability assurance. The latest incarnation of their QSystem Monitorsolution (V12) exemplifies the concept by giving managers unrestricted monitoringviews and capabilities at the component level to ensure the availability of thesystem itself is reinforced by monitoring the individual availability of any givenobject, job, and communication element. By publishing the white paper, CCSS believesiSeries managers can achieve greater clarity on the availability issue and a benefitfrom a roadmap of considerations when choosing an appropriate solution for theirsystem or network needs.
The white paper outlines the issue by defining what the term  lack of availabilityÂ'means for each group of an organisation and gives details of factors that contributeto the overall cost of downtime for accurate calculations. A case study looks at theimmediate financial impact of an unplanned downtime event for a large retailer anddiscusses the consequences of unchecked availability in other industries such asfinancial and FM organisations.
With a broad audience in mind, the white paper covers the concept of highavailability of both the software and hardware (Global Mirroring) variety and seeksto educate the reader on the common goals of availability and how these can beachieved beyond a system level  especially useful for smaller organisations andlarger shops with existing HA (High Availability) solutions. Examples of commonproblems that present a threat to availability are given together with anavailability checklist to help managers identify any potential areas ofvulnerability that could result in users being unable to access applications,disruption to the escalation of important messages via paging devices or a break inauditable data in a failover situation.
The white paper shows managers it is possible to eliminate the associated financialloss of unplanned downtime and even provide quantifiable answers to questions suchas  how available was our system today?Â' via easily understood and universallyunchallenged reports for management, colleagues, internal and external customergroups.
The full downloadable version of the free White Paper is available today exclusivelyon the CCSS Web Site: www.ccssltd.com
About CCSSCCSS develops, supports and markets IBM System i performance monitoring andreporting, message management and remote management solutions. An Advanced IBMBusiness Partner, CCSS develops powerful solutions to support some of the worldÂ'smost demanding System i environments across many industries including insurance,banking, pharmaceutical and manufacturing. All CCSS solutions are IBM ServerProvenand qualify for IBMÂ's ServerProven rebate program.
Existing customers that rely on CCSSÂ's feature-rich solutions include leadingorganisations such as Volvo, Mattel, Newell-Rubbermaid, The Royal Bank of Scotland,Siemens Medical, RWE npower and WaterstoneÂ's.
CCSS is headquartered in Gillingham, Kent, UK with key regional headquarters inRaleigh, North Carolina, USA; Bonn, Germany and Makati City, Philippines togetherwith a global agent network spanning Portugal, Brazil, the Netherlands and Sweden.
