Released on: 31, December 1969
, Author: BeyondPR Industry: Software Press Release Summary: Case management software improves efficienci
, Audience: Software related
pidly expanding company with ambitious growth plans, ClaimsAssist UK needed a new claims management software system to cope effectively with anupsurge in business. After evaluating a number of market-leading case managementsoftware systems, Claims Assist selected AquariumClaims. They felt that Aquarium ssolution was the easiest for their claims handlers to use; it could be tailoredquickly to their specific needs, and being web-based it could be deployed quicklyand effortlessly over multiple sites.Claims Assist commissioned AquariumClaims to provide a full implementation of thecase management software. The pilot project evaluated and implemented the company sthree key business workflows, involving more than 250 processes in total. Thisincluded on-line questionnaires, custom data capture screens, automaticallygenerated documentation and a custom database to mange their vehicle fleet. Thesuccessful pilot project resulted in the roll-out of the process at three additionalClaims Assist offices, as well as the training of key users at each individuallocation.A series of management reports were then put in place to ensure that key staff couldmonitor claims being progressed across all four offices, ensuring that both paymentsin and out of the business were timely and accurate, and that all claims wereefficiently and professionally managed.The benefits of using Aquarium Software for Claims Assist were numerous. More claimswere managed more effectively with less people. Features like document bar-codingand scanning enabled claims to be processed much faster. Case histories allowedanyone in the four offices to view the case details. Being web-based with flexibleuser control features meant running the system across all the offices was easy. Allthis led to greater business profitability for Claims Assist with more satisfiedcustomers.Says Shahraz Yaqub of Claims Assist: The case management system from AquariumClaimsis quick, efficient and easy to use. It saves us time and money, while making itstraightforward to access individual case details from any of our sites or anyremote location. Our profit margins are now higher, our clients are happier and thecompany is expanding in an effective and more organised manner; all in all the casemanagement software from AquariumClaims has become an important bedrock of ourgrowth strategy. AquariumClaims is designed to be quick to set up and its cost is highly competitivecompared to traditional software. Aquarium also offers an innovative pay-per-usagemodel. Because AquariumClaims uses the latest web-based technology, it can giveusers a powerful solution at a cost that traditional software providers cannotmatch.Aquarium has set up a 60 second online test which allows claims companies tocompare their current processes with state-of-the-art claims processing usingAquariumClaims. The test is free and confidential, and the results are emailed backimmediately to the user. Interested claims managers can take the AquariumClaimsonline test at www.aquariumclaims.com.For further information contact Aquarium Software, free of charge, on 0800 781 7570or visit www.aquariumclaims.comRef: ECA009 AquariumClaims case study: Claims Assist UK
Source: Express-Press-Release.com
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