Released on: 31, December 1969
, Author: Dot Com Infoway
, Audience: Computers related
DCI has come on top of Indian IT companies in deliveringcustomer satisfaction, once again. This quarter, its achievements in customersatisfaction was certified by the ISO.
The primary concern of any business is achieving customer satisfaction, which ispossible only through quality customer service. DCI s well-defined policy oncustomer service has enabled it to achieve 100% customer satisfaction.
Top professionals are employed to carry out services to ensure that every need ofthe customer is taken care. Team members strive to achieve customer delight byinteracting with the customer, understanding their requirements and goals. Sincecustomers are given the attention they require, they get a feeling that they areworking with a team that is just an extension of their own office. DCI has put inplace a through customer service process. Follow-up is carried out on servicesrendered and customer feedback is implemented to get required results.
Performance measures are used to evaluate team performance at the end of everyproject. This enables team managers to judge their performance and do what srequired to enhance it in forthcoming projects. All projects undertaken arecompleted on time and within set budget limits. DCI offers very reasonable rates onall services.
DCI delivers a multitude of outsourcing services ranging from software development,web development, search engine marketing, content development, and much more. Customer care is offered on a 24x 7 basis. This rapidly growing software company hassuccessfully catered to clients, located across the globe.
Information pertaining to the DCI s services is available at www.dotcominfoway.com.This new site is W3C XHTML and CSS validated. Its professional design, easilynavigability and mostly importantly customer friendly style enable visitors to getdetails on required on web-related services.
Source: Express-Press-Release.com
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