Data Integration and EDI software provider EMANIO, Inc announces 24x7 support program

eley, California October 16, 2007 -- EMANIO, Inc - a leadingprovider of Data Integration (DI), Electronic Data Interchange (EDI) and translationapplications- announced today the immediate availability of new support packages forits line of EDI software and data integration applications. Effective August 31,2007, EMANIO now provides three levels of support that provide varying degrees ofsupport features to meet the individual needs of EMANIO s customers. Our unprecedented growth in the EDI and data integration markets during 2007 hasgiven us the ability to add the type of broadly encompassing support plans ourcustomers want, said EMANIO CEO KG Charles-Harris. Our new tiered support programs with options for 24x7 support, discounts on purchases of EDI and data integrationsoftware and other exciting features provide our customers with the ability toselect the level of support they need. EMANIO s new support programs are designed to help customers make the most of theirEDI or data integration solution. For example, during the new six month optimization audit, an EMANIO support analyst will assess the customer s use ofEMANIO EDI software or data integration solution and make recommendations onimproved usage. Also new, the premier plan gives customers around-the-clock accessto EMANIO s technical support experts with a guaranteed response time of one hour. EMANIO s support offering was further expanded today with the inclusion ofprofessional services saver packs that customers can use to purchase EDI or dataintegration professional services in hour blocks at significant savings overstandard hourly rates.Existing EDI and data integration infrastructure customers who are current withtheir Maintenance & Support agreement will be kept on that same level of serviceuntil their renewal date at which time they will be automatically migrated toEMANIO s standard level of support. Alternatively, EMANIO Customers can opt to signup for a different level of support by contacting EMANIO Sales at (510) 849-9300.EMANIO will pro-rate the first year s support package based on the remaining monthsin the customer s current support agreement.About EMANIO:EMANIO was founded in 1994 and has operations across the United States and inEurope. The company helps organizations solve business requirements throughanalysis, technology and services, and eMessaging through EDI / XML, ASN /bar-coding solutions, and data integration.In 1995, EMANIO was the first company to send EDI messages over the Internet andintegrate these into backend ERP and Supply Chain Management systems through asingle visual tool. With over 17,000 customers, EMANIO provides a broad line ofglobal trading community B2B software and data integration solutions services forsupplier and customer e-commerce connection and interaction. In 2002, EMANIOacquired Trading Partner and OnCall*EDI from Mercator Software.### 2007 EMANIO Incorporated. All rights reserved. EMANIO, the EMANIO logo, EMANIOTradingPartner and TradingPartner Integrator are either registered trademarks ortrademarks of EMANIO Incorporated in the United States and/or other countries. Allother trademarks are the property of their respective owners.FOR MORE INFORMATION:Noe SacocoFutureWorks, Inc. (408) 428-0895 Ext 103noe@future-works.com

Source: Express-Press-Release.com

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