Released on: 23, January 2007
, Author: Walter Paliska
, Audience: Software related
Berkeley, California January 8, 2007 -- Emanio, Inc - a leadingprovider of Data Integration (DI) and Electronic Data Interchange (EDI) andtranslation applications announced today the immediate availability of new supportpackages. Effective January 31, 2007 Emanio now provides two levels of support thatprovide varying degrees of support features based on the individual needs ofEmanioÂ's customers.
 Our customers told us that we needed a deeper and richer set of features in oursupport offerings, said Emanio CEO, KG Charles-Harris.  Our new tiered supportoffering with options for 24x7 support, dedicated support analysts and otherexciting features provides our customers with the ability to select the level ofsupport they need, continued Mr. Charles-Harris.
Emanio Customers who are current with their Maintenance & Support agreement will bekept on that same level of service until their renewal date at which time they willbe automatically migrated to EmanioÂ's Preferred level of support providing 24-hourguaranteed response time, access to Emanio beta software and priority in caseresponses over EmanioÂ's Standard support offering. Alternatively Emanio Customerscan opt to sign up for a different level of support by contacting Emanio Sales at(510) 849-9300. Emanio will pro-rate the first yearÂ's support package based on howmany months remain in the customerÂ's current support agreement.
About Emanio:Emanio was founded in 1994 and has operations across the United States and inEurope. The company helps organizations solve business requirements throughanalysis, technology and services, and eMessaging through EDI / XML, ASN /bar-coding solutions, and data integration.
In 1995, Emanio was the first company to send EDI messages over the Internet andintegrate these into backend ERP and Supply Chain Management systems through asingle visual tool. With over 17,000 customers, Emanio provides a broad line ofglobal trading community B2B software and data integration solutions services forsupplier and customer e-commerce connection and interaction. In 2002, Emanioacquired Trading Partner and OnCall*EDI from Mercator Software.
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 2007 Emanio Incorporated. All rights reserved. Emanio, the Emanio, logo, EmanioTradingPartner and TradingPartner Integrator are either registered trademarks ortrademarks of Emanio Incorporated in the United States and/or other countries. Allother trademarks are the property of their respective owners.
Source: Express-Press-Release.com
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