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As an early adopter of converged communications in India, the company has long beenat the forefront of leveraging the economies of scale, flexibility and adaptabilityof a converged Internet Protocol (IP) network. To better support its businessgrowth, the company sought to upgrade its communications systems and implement areliable networking solution that would allow it to network remote offices, supportmobile communication applications as well as enhance collaboration for its partnersand employees across the globe while minimising costs and complexity of itscommunications infrastructure.
The IP network designed and implemented by Datacraft will provide the company with aseamless platform to integrate voice, video and data communications as well asanalogue devices such as fax machines. The company is extending its IP network withnew multi service applications, such as an advanced IP telephony solution,videoconferencing, voice gateways and unified messaging.
"In addition to its development centre for both technology and application productlines, the software company also hosts its global support centre, consultingdepartment, global financial information centre, an in-house university as well asan e-governance centre. With such a large and distributed presence in India as wellas its global operations, effective communications and connectivity are highlycritical for its business," said Sunil Manglore, Country Manager of Datacraft India.
More than 450 units of IP phones will be connected to the network via a PSTN voicegateway. Its Gurgaon facility will be the first in India to deploy Cisco s advanced4924 switches for broadband aggregation, while a phone gateway integrates the new IPtelephony solution with existing analogue devices such as the fax machines andmodems.
"Converged communications such as this latest project provides the company witheasier access to new features and capabilities, allowing it to reduce overallnetwork equipment overhead, focus resources on where it matters and accelerateinnovation which is especially important in its industry," said Manglore."Datacraft has been working with this client for the past three years. The clientwas able to entrust the project to Datacraft with the confidence that we would meetthe project objectives, and ensure smooth and timely execution." concluded Manglore.About Datacraft India Ltd.Datacraft India Ltd. is the leading independent IT services and solution company inAsia Pacific. The company helps clients plan, build and support their ITinfrastructures. Datacraft combines an expertise in networking, security, operatingenvironments, storage and contact centre technologies, with advanced skills inconsulting, integration and managed services, to craft IT solutions and services forbusiness.
Datacraft India has been operational in India since the last 10 years hasestablished itself as a formidable IT Solutions and Services player. Datacraftstarted as infrastructure integrator and has since then transformed it self into aleading IT Solutions and services specialist. The company today has Rs. 500 croreturnovers through its India operations. The company has been instrumental innetworking and maintaining mission critical networks for clients like SBI, VSNL todeploy a varied range of technology solutions to address technology and businessproblems.
The key highlights of the company have been Pioneering new technology usage amongst Indian enterprises Specialization in key technology solutions to aide business transformations A highly specialized and trained employee base with skill, capability andcompetency to handle technology and transform the same into business benefits Intellectual Property on various solutions offerings to manage enterprise ITinfrastructure and deploy new technology
Datacraft India Strengths8 direct presence office in India180 locations in India with direct support offices 500 cities technical support and service coverage700 plus employees highly trained and skilled in cutting edge technologyUnique strategic methodology to clients manage IT InfrastructureGlobal technology backingStrategic and valued enterprise partners for IT majors such as CISCO, Microsoft andSymantec amongst others
