Released on: 31, December 1969
, Author: Nirmala Dsouza/OAK Consulting Industry: Software Press Release Summary: The leading regional voi
, Audience: Software related
i, United Arab Emirates, October 14, 2008: EmergingTechnologies, the first software application developer of Arabic (also available inEnglish and Hindi) speech recognition solutions in the UAE, today announced that itwill be participating in GITEX Technology Week 2008 in a much bigger way this year.The company seeks to drive further awareness for its best-in-class speechrecognition solutions, meet customers and partners and sign up new channel partnersto reach out to new markets. Speaking on their plans, Mr. Sassine Mazraani, CEO of Emerging Technologies, says,"GITEX, being one of the top ICT exhibitions in the region, is very important forus. It is an ideal forum for us to meet key decision-makers from across the MiddleEast under one roof. At GITEX this year, we will highlight our fully automatedspeech recognition applications, which cater to specific business needs ofcompanies. With our voice-enabled solutions, people can use their natural voice,language, dialect and accent to make telephone enquiries at anytime, from anywhere.Callers will often not realise that they're actually conversing with a computersystem and not a human being. Callers will only need to Simply Speak their requestsinto the telephone handset and we'll take care of the rest." Emerging Technologies has built its reputation through delivering successful Arabic(also available in English and Hindi) voice portals that automate informational andtransactional calls and offer enhanced security using state-of-the-art voicebiometric technology. These speech recognition solutions that provide a fullyautomated human-like customer support process in Arabic (also available in Englishand Hindi), add real value by eliminating the high levels of frustration that usersnormally experience with traditional IVR and touch-tone menu systems. They alsosignificantly reduce the time it takes to handle incoming calls and queries, thussaving businesses valuable time, money and effort. Further, it becomes a keydifferentiator that gives businesses in the region the much desired competitiveadvantage and helps increase productivity. Emerging Technologies has successfully developed and deployed innovative speechrecognition solutions to some of the biggest and most respectable organisations inthe Arab world, such as: Dubai Civil Aviation, Dubai Financial Market, Etisalat,Saudi Telecom, Kuwait Finance House and Doha Securities to name a few. "Our state-of-the-art applications bring an end to the frustration customers usuallyexperience with the traditional touch-tone menu systems. Our speech applicationsallow callers to check their bank account balance, transfer funds, book a flight,make reservations, get stock quotes, trade, find business information, send andreceive emails, access voice portals and much more, using only a telephone atanytime from anywhere," Mr. Sassine Mazraani adds.The company will be showcasing Arabic (also available in English and Hindi) SpeechRecognition Solutions, which include services such as Hello Banking, Hello Brokers,Hello Directory, Hello Telco, Hello Travel and Hello Operator. For the Healthcareindustry, it will place the spotlight on Speech Recognition Applications such asDragon NaturallySpeaking 10 Medical which is designed to help healthcareprofessionals eliminate the high cost and turnaround time associated with manualtranscription of patient information with an accuracy rate up to 99 percent.Emerging Technologies is the Master Distributor in the MENA region of Nuance'sproducts and solutions such as Dragon Dictation solutions, with DragonNaturallySpeaking being the foremost leader in the field of voice recognitiontechnology.Emerging Technologies will be exhibiting at stand C7 - 20 in Hall 7 at GITEXTechnology Week 2008. Senior executives from the company will be available at theevent to meet with customers and partners. About Emerging Technologies:Emerging Technologies is the first United Arab Emirates software applicationdeveloper of Arabic (also available in English and Hindi) voice recognitionsolutions. At Emerging Technologies, we develop and deploy fully automated voicerecognition applications to meet specific business wants and needs. With Emerging Technologies' voice-enabled solutions, people can use their naturalvoice, language, dialect and accent to make telephone enquiries at anytime fromanywhere. Thanks to the system's advanced human-like interaction, callers will oftennot realise that they're actually conversing with a computer system and not a liveagent. Today, many businesses in the region depend on our voice recognition solutions togive them the competitive edge they desire.
Source: Express-Press-Release.com
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