Halogen Corporation realeases a free software for Business Process outsourcing companies to faciliate the daily work flow

The Business Process Outsourcing (BPO) industry is expandingrapidly. BPO centres, call centres and other outsourcing companies are springing upacross developing and low cost countries. Labour intensive tasks such as data entryfrom high cost western countries for example, are usually off-shored to low costcountries where armies of data entry clerks work around the clock to updateinformation in computer systems. This requires documents and other data to either besent over physically to the BPO location or use some high-tech and innovative tools.One such tool has been developed by Halogen Corporation() , which is a one-stop integrated BPOmanagement platform which has many integrated and online features designed to makethe data transfer process seamless, efficient and web-enabled. To manage such BPOoperations internally and to exchange data efficiently with the customers, HalogenCorporation has developed a software solution, specially tailored for the needs of aBPO service provider.

The software is called BPOS and is fully scalable to serve needs of a 5 man BPOoperation of medium to large scale BPO which hires hundreds of staff. Some specialfeatures include tracking employee time spent by assignment, customer, task,transaction or output automatically which facilitates various options for billingcustomers. The software can generate logs automatically which can be provided tocustomers if required.

BPOS also provides an excellent technology platform for customers to share theirdocuments and data with the BPO processing centre via a secure, reliable andefficient protocol. The web enabled customer interface allows customers to load dataonto the BPO servers in a secure environment. Each customer has an unlimited amountof unique logon ID s and the user list can be managed either by the customer or theBPO service provider. Halogen has also built in a smart workflow technology into theBPOS, which generates alerts and reminders to the BPO staff hierarchy. The userfriendly dash board alerts users via pop-ups and escalates pending or urgent tasksvia email based on customizable event triggers.

Halogen Corporation believes that this product will truly revolutionize the BPOindustry and is set to aggressively market this product. A trial version of thisamazing software can be downloaded free from the developer s website.

To Download the Software visit

Source: Express-Press-Release.com

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