Released on: 10, October 2006
, Author: Janco Associates, Inc.
, Audience: Computers related
Park City, UT - Janco Associates, Inc. announced the release ofVersion 3.2 of its IT Service Management Service-Oriented Architecture (SOA) PolicyTemplate. IT Service Management (ITSM) is defined as part of a rapidly acceptedstandard of best practices known as IT Infrastructure Library (ITIL). The ITService Management template joins the Janco's CIO and IT Productivity series oftools and templates which include their popular Sarbanes Oxley Compliance ResourceKit and Disaster Recovery Plan Template.
Version 3.2 has updated policy and procedure for e-mail, internet access, and otherforms of electronic communication. The ITSM - SOA template is 120 pages in lengthand is only available as an electronic document.
Victor Janulaitis, CEO of Janco said "IT infrastructure productivity is the corefocus of our firm's practice. We have created a set of tools to improve theproductivity and quality of service provided by the IT function. With the ITService Management SOA Policy Template and our Sarbanes Oxley Compliance ResourceKit enterprises of all sizes can quickly implement best practices." In addition hesaid. "... the IT Service Management SOA policy template is now included in the CIOProductivity Bundle." The CIO Productivity Bundle, which is Sarbanes-Oxleycompliant, can be found at http://www.e-janco.com/offer_ cio.htm.
The IT Service Management SOA Policy Template (http://www.e-janco.com/SOA.ht ml)contains policies, standards, procedures and metrics for Change Control, Help Deskand Service Request processing. The ITSM Template also contains Janco's Businessand IT Impact Questionnaire, a Change Control Request Form and an Internet UseApproval Form. The template comes as a word document which can be used as a templateto create customized procedures for any size enterprise.
The Sarbanes Oxley Compliance Resource Kit(http://www.e-janco.com/Sa rbanes-Oxley.htm) which was released in January now has aPlatinum Edition which contains the IT Service Management Template.
Janco also announced the activation of two new web sites and . The sites provideinfrastructure and productivity tools for IT and the Chief Information Officer inparticular. Included are Janco's Browser Study, CIO Productivity Kit, DisasterRecovery Template, Security Template, IT Salary Survey, IT Job Descriptions, andSarbanes-Oxley Compliance Resource Kit.
Source: Express-Press-Release.com
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