Released on: 12, February 2006
, Author: IT Productivity Center
, Audience: Computers related
Park City, UT - The IT Productivity Center, a division of JancoAssociates, Inc. announced an update to IT Service Management Template. IT ServiceManagement (ITSM) is defined as part of a rapidly accepted standard of bestpractices known as IT Infrastructure Library (ITIL). The IT Service Managementtemplate joins the IT Productivity Center's CIO and IT Productivity series of toolsand templates which include their popular Sarbanes Oxley Compliance Resource Kit andDisaster Recovery Plan Template. The ITSM update can be found athttp://www.itproductivity.o rg/itsm.htm
Victor Janulaitis, CEO of Janco and the IT Productivity Center said "ITinfrastructure productivity is the core of our firm's practice. We have created aset of tools to improve the productivity and quality of service provided by the ITfunction. With the IT Service Management Template and our Sarbanes Oxley ComplianceResource Kit enterprises of all sizes can quickly implement best practices." Inaddition he said. "... the IT Service Management template is now included in the CIOProductivity Bundle." The CIO Productivity Bundle, which is Sarbanes-Oxleycompliant can be found at http://www.itproductivity.org/ offer_cio.htm.
The IT Service Management Template (http://www.itproductivity.org /itsm.htm) containspolicies, standards, procedures and metrics for Change Control, Help Desk andService Request processing. The ITSM Template also contains the IT ProductivityCenter's Business and IT Impact Questionnaire, a Change Control Request Form and anInternet Use Approval Form. The template comes as a word document which can be usedas a template to create customized procedures for any size enterprise.
The Sarbanes-Oxley Compliance Resource Kit (http://www.itproductivity.org /SOX.htm)which was released in January now has a Platinum Edition which contains the ITService Management Template.
Janco also announced the activation of its new web site www.it-toolkits.com. Thesite provides productivity tools for IT and the Chief Information Officer inparticular. Included are Janco's Browser Study, CIO Productivity Kit, DisasterRecovery Template, Security Template, IT Salary Survey, IT Job Descriptions, andSarbanes-Oxley Compliance Resource Kit.
Source: Express-Press-Release.com
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