Released on: 20, April 2006
, Author: Janco Associates, Inc.
, Audience: Computers related
Park City, UT - Janco Associates, Inc. announced the release ofits IT Service Management Service-Oriented Architecture (SOA) Policy Template. ITService Management (ITSM) is defined as part of a rapidly accepted standard of bestpractices known as IT Infrastructure Library (ITIL). The IT Service Managementtemplate joins the Janco's CIO and IT Productivity series of tools and templateswhich include their popular Sarbanes Oxley Compliance Resource Kit and DisasterRecovery Plan Template.
Victor Janulaitis, CEO of Janco said "IT infrastructure productivity is the core ofour firm's practice. We have created a set of tools to improve the productivity andquality of service provided by the IT function. With the IT Service Management SOAPolicy Template and our Sarbanes Oxley Compliance Resource Kit enterprises of allsizes can quickly implement best practices." In addition he said. "... the ITService Management SOA policy template is now included in the CIO ProductivityBundle." The CIO Productivity Bundle, which is Sarbanes-Oxley compliant can befound at http://www.e-janco.com/offer_c io.htm.
The IT Service Management SOA Policy Template (http://www.e-janco.com/SOA.ht ml)contains policies, standards, procedures and metrics for Change Control, Help Deskand Service Request processing. The ITSM Template also contains Janco's Businessand IT Impact Questionnaire, a Change Control Request Form and an Internet UseApproval Form. The template comes as a word document which can be used as a templateto create customized procedures for any size enterprise.
The Sarbanes Oxley Compliance Resource Kit(http://www.e-janco.com/Sa rbanes-Oxley.htm) which was released in January now has aPlatinum Edition which contains the IT Service Management Template.
Janco also announced the activation of its new web site http://www.it-toolkits.com. The site provides productivity tools for IT and the Chief Information Officer inparticular. Included are Janco's Browser Study, CIO Productivity Kit, DisasterRecovery Template, Security Template, IT Salary Survey, IT Job Descriptions, andSarbanes-Oxley Compliance Resource Kit.
Source: Express-Press-Release.com
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