Released on: 7, December 2006
, Author: John
, Audience: Software related
Dubai, December 07, 2006 Internet Heroes(http://www.internether oes.com), the latest venture of Dubai based netlinkblue llc(www.netlinkblue.com) was recently launched at the Gulf IT Expo 2006 (GITEX)(http://www.gitex.com/ Default_en_gb.aspx), one of the largest and most popular IT expo in the region, Internet Heroes is a 24hrComputer SupportService (http://www.internetheroes.com ), which acts as an antidote to disorderlycomputer behavior, anytime, anywhere. Mr. Akash Aurora, (Chief Technical Architect,Netlink) conceived the idea to relieve the residents of Dubai who battle computerrelated problems on a day to day basis.
While launching an aggressive marketing campaign about the service and choosing tointroduce the service at GITEX, Aurora said that the idea struck him when many ofhis friends kept calling him to repair their computer problems.  I ended up spendinga considerable amount of time fixing some of their problems, be it setting up awireless system to helping them configure their MP3 ! We realized that people needprofessional help. That is where we would like to come in and offer our services, said Aurora.
Internet Heroes is a first of its kind service in the Emirates region. This serviceis easily accessible to customers in need, by simply dialing the hotline number,which links to the Internet Heroes call centre in Dubai, Once the problem is recognized, a support ticket is raised immediately. Thereafter depending on thecustomerÂ's requirement, an internet hero will either resolve the problem over thephone, via remote access or reach your resident /work place at the earliest. Theirpriority will be to reach there as soon as possible, be it at any time of the day.
The Company currently employs 20 trained and well qualified engineers and plans toincrease the number soon. These 20 engineers called  Heroes will provide emergencyservices for your technology related problems no matter where your computers werepurchased or what time of day it is.
Mr. Aurora added that Internet Heroes mission was to  alleviate DubaiÂ's computerproblems, educate people to fearlessly embrace technology and practice the art ofhuman interaction. Our agents are definitely going to be heroes after they solve problemsÂ
The internet heroes are available online atwww.internetheroes.com(http ://www.internetheroes.com) or via phone at +971-4- 3411515 (call 04-341 1515 directly from Dubai).
Source: Express-Press-Release.com
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