Released on: 25, June 2007
, Author: MindGenies
, Audience: Software related
Livehelpgenie has launched its online customer support tool toreduce the personnel costs of call centers & facilitate operators to handle multipleclients at the same time.
LivehelpGenie provide websites with a live chat Icon enabling your website visitorsto get information about your products and services on the real time basis at aclick of a button to convert him to your customer & provide the customer support inthe real time.
With our special feature Information Retrieval and Management System meantespecially for call centers, you can enhance the productivity of your operatorstremendously.
Nowad ays rising costs and call volumes drive call centers to pursue morecost-effective methods to provide service. Customer focused organizations areevaluating new ways to improve the customer experience while reducing the cost toserve.
Advantages of LivehelpGenie in Call Centers  1. Reduce your staff costs - Enable operators to handle multiple customers at thesame time.2. Enhance efficiency by sending canned answers searchable by keywords. 3. Increase your sales & online revenues.4. Improve your customer service.5. Unlimited representatives and departments.6. Increase your customer satisfaction and loyalty.7. Know your web sites visitors in Real time and better understand their needs.
LivehelpGenie is Live Chat Software for live help, live support, visitor tracking,and proactive sales support for your web site. It is a software based solution thatallows Companies to communicate, or chat, in real time with visitors. Live supportis used to give immediate response, customer support and information to websitevisitors and customers with an added extra human touch.
Our mission is to provide an affordable, yet enterprise level live chat solution toany websites, which put their customers in the first place. Our team of talent andcreative developers is highly dedicated to create user-friendly and powerfulsoftware that our valuable customers enjoy. We listen to our customers. Thesolutions we provide are designed and built around your needs. They integrate easilywith your existing and future systems with a very easy set up.Contact us at: - team@livechatgenie.com
Source: Express-Press-Release.com
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