LivechatGenie - the Livechat and customer support tool

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Released on: 7, August 2007
, Author: MindGenies
, Audience: Internet related

LivechatGenie, hosted software enables you to identify andproactively engage online visitors-increasing sales; satisfaction and loyalty whilereducing service costs and time.

Why should you go for LivechatGenie when there are dozens of products mushrooming inthe market? What is special about LivechatGenie that you would not find in the mostexpensive and the most popular live chat solutions? ...some aspects that makes ourproduct one of the best in the market are: Enhanced Agent Productivity: LivechatGenie has implemented a couple of featureswhich improve agent productivity For e.g. we have a searchable informationmanagement and retrieval system in LivechatGenie. Agents can store the most commonresponses/ and all other information that he may need during the chat. He can do akeyword search for the information he needs and save a lot of time. The client canincrease agent productivity and convenience through customized canned responses,pre-written greetings, notes system, built-in spell-checker, ability to run severalchat sessions simultaneously, and the ability to transfer live chats to otheroperators along with many other multi tasking features.

Easy to setup and use: Any growing internet business who wants to deploy livesupport for the first time should go with LivechatGenie to get a hassle free handson experience.

Reliability and Stability: It is a push-based system rather than a pull basedsystem. LivechatGenie operator console and the visitor chat window does not need anyrefreshing to show new visitors, it is done seamlessly so your website traffic andvisitor monitoring would be 99.99% consistent, making it ideal for a 24/7 support. LivechatGenie uses socket programming which is the most stable. LivechatGenie useswhat msn and yahoo messengers use as the communication technology.

LivechatGenie aims at providing an affordable, yet enterprise level live chatsolution to any websites, which put their customers in the first place. Thesolutions we provide are designed and built around your needs.

So don t let your visitors go to your competitors, Enjoy Livechat on your websitenow at Rs.500 or $12 per month only.


Source: Express-Press-Release.com
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