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The palm-sized, hardware device enables simple web-based access for administratorsto operate a complete remote support system. Computers and intelligent devices canbe monitored and maintained from anywhere in the world; problems can be diagnosedmore accurately and fixed in less time, and at lower cost.
Based on proprietary KVM (keyboard, video, mouse) technology, IP Control expands anadministratorÂ's remote support capabilities to the computerÂ's operating system level giving complete remote support. As an out-of-band solution, it doesnÂ't run ondedicated software, eliminating the possibility of conflicts with mission-criticalapplications.
Where remote support software fails to remedy operating system problems, fieldtechnicians may succeed, but at significantly higher cost and slower response time.By using IP Control, a remote administrator whoÂ's been hauled out of bed to fix anoperating system fault can troubleshoot and remedy the non-responsive deviceinstantly from his laptop. Or alternatively, a technician can remedy the device froma central call-center. In either case, mission-critical device downtime can bereduced from hours to minutes, and sending a technician on-site can be limited toinstances of absolute necessity. Accurate diagnosis and speedy remedy of systemproblems is critical to manufacturers and operators of intelligent devices  generating more reliable service provision, higher customer satisfaction, andimproved bottom line.
IP Control is the latest offering from Minicom, the leading specialists indigital/analog KVM server management solutions. Rami Sasson, Vice President ofBusiness Development at Minicom says,  With the growing number of intelligentdevices dependent on computers for their operation, complete remote support is now amust-have for the manufacturers and operators of these devices. By ensuring direct,24/7 access to problems that can occur before and after the operating system loads,our remote KVM support solutions are vital in keeping intelligent devices up andrunning, all of the time .
Visitors are welcome to experience a demonstration of the IP Control and to find outmore about MinicomÂ's range of KVM solutions at booth 16, Remote Monitoring &Networking 2006.
For a free KVM IP Control demo online, please visit:http://www.minicom.com/ requestdemoip.cfm
About Minicom Advanced Systems
Minicom Advanced Systems is a principal manufacturer of keyboard, video, mouse (KVM)solutions for out-of-band server management and distribution systems for DigitalSignage. Synonymous with both innovative know-how and commitment to partnerships,Minicom is leading the development of internet-based centralized KVM accesstechnologies and multi-media distribution systems. Founded in 1987 and based inJerusalem, Israel, Minicom has a global presence, with regional headquarters inNorth America and Europe. In 2005, Minicom acquired Replicom Ltd, a leadingdeveloper of remote KVM systems, which operates today as MinicomÂ's R&D center for IPtechnology.
For more information about Minicom, visit www.minicom.com
