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A well-implemented ERP system can bring significant improvements, resulting inbetter customer relationships, timely business information, cost-effective supplychain, improved internal process and, ultimately, increased profitability.
However, the present face of ERP has evolved with the changing needs of businessorganizations. Earlier, various departments within an organization had their owncomputer systems and each relied on their own set of data. As a result,complications often arose due to the scattered data. An ERP software standardizesdata, and aids in a seamless and transparent communication.
Rupiz Media, a flagship of the Rupiz Infotech group, is an expert in the spheres ofSEM and software application development. The group already holds the credit fordeveloping 100 business softwares. The ERP software tool for mobile-based industryis another feather in the cap.
The application was essentially innovated for MSOLS (Mobile Solutions), an onlineretail venture in the UK mobile industry. ERP successfully integrates sevenindependent processes, including:
1. Stock Management System (SMS) - To capture and manage activities related to theUK mobile phone inventory.2. Feedback management- To enable feedback management of all customer queries andsatisfaction-calls in order to increase the efficiency of the business.3. Cash back- To monitor the cash back transactions on various contract phone deals.It tracks the back-end processes like bill verification, terms and conditionsvalidation, documents verification, checking for any legal issues. 4. Customer Relationship Management (CRM) - To track all activities during theprocessing of a sale, such as verification of leads and processing, validation anddispatching of orders, sending mails, checking dispositions and much more.5. Email Management Software (EMS)- To help in delivering customer-support andsolving queries. It is a user management model where a user is given access to adefined set of privileges on the system. 6. Knowledge Base- To impart knowledge related to mobile solutions. It is a virtuale-learning flow based application. 7. Reporting model- To generate all kinds of reports in terms of order or leadgeneration, dispatch, lead conversions, sales detail report, contact report and manymore.
The ERP system for MSOLS combines the above seven processes into one and runs onadvanced technologies like Asp.net, Ajax, various Excel components and Crystalreports.
"Our ERP tool epitomizes the excellence-in-management. Befitting the mobile-basedindustry of the UK, it leverages an organization's existing IT assets and boosts theprofitability and productivity", says Rupinder Khurana, Co-Founder and Director,Rupiz Infotech, which is the parent company of Rupiz Media.
Rupiz Media has an in-house team of software programmers, dedicated towards R&D ofinnovative and result-oriented software management tools. Rupinder Khurana adds,"Rupiz Media strives to develop such applications that would optimize our client'svalue proposition and help them achieve a smooth transition towards a better workingenvironment."
Well, entrepreneurs today certainly covet this "by the client, of the client, forthe client" approach. With a century of innovative business software applications toits credit, Rupiz Media is set on a steep growth trajectory in the global Online Marketing industry.
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