SMS adds Email Control Panel to Product Offering

Warrington Tuesday January 23rd 2007. Simply Mail Solutions hasannounced the first release of  SMS Email Control Panel its unique in - housedeveloped user interface. Users can now login and administer things such as aliasesand domains with respect to their email boxes whenever they want to. The ControlPanel covers all the three email hosting services that SMS offers whether the typeof email is SMS NexGen, MS Exchange, or Zimbra Collaboration Suite and even if thedomain is used for a range of services.

Commented Colin Smith Managing Director  We are committed to offering the best rangeof hosted email services in the UK. That includes making it easy for users toadminister their own account as well as reliability and competitive pricing. For ourlarger users this particularly offers a very powerful tool to cope with peopleleaving and joining the company. There is nothing more annoying for than for emailyou send to a company to go into limbo when people leave and of course if the personis a front line sales or service person this can loose sales or damage relationsÂ

As an example the control panel displays the domains in use by the user and thenumbers of mailboxes using that domain. Users can then add, delete or modify aliasesallowing for example sales@quickpizza.org to be sent to the mailbox forjim@quickpizza.org. When people leave but before new people are appointed thisallows email to be immediately passed to someone else to be dealt with.

An even more sophisticated option allows domain aliasing where, as is quite common,a company has multiple domains to be pointed to a specific mailbox. For example ifthe company has the domains quickpizza.org and quickpizza.info all email tosales@quickpizza.info can be put into the sales@quickpizza.org mailbox.

Technical Director of SMS Keith Pritchard commented  Everybody gains from this kindof approach to customer service. Customers can put things into the system veryquickly and whenever it is convenient. We get the information without ambiguity andcan process it quicker and more automatically. A major technical problem we had tosolve was doing this kind of administration over a number of email systems and weneeded to make it interface with our billing system so that customers have a singlelogin whether they want copies of the invoices or to change their email options. Ofcourse we uniquely offer our users the ability to have the same domain independentof service (so that they can have cheaper POP3 mailboxes for people in the officeand MS Exchange for people on the road who want mobile phone access and calendarsetc) and that had to be built into the Control Panel as well.Â

Keith commented further  We plan to add further options to the Control Panel overthe coming months and see this as a key differentiator compared with other emailhosting companies (who we see as our direct competitors). Of course most email atthe moment simply does not offer the kind of flexibility and features we now includeas standard.

About Simply Mail SolutionsSMS is based in Warrington UK and already has thousands of customer email accountsrunning on its servers. It is a dedicated email hosting company. More information isavailable at www.simplymailsolutions.com or email colin@simplymailsolutions.com

Source: Express-Press-Release.com

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