Released on: 6, January 2006
, Author: Jim
, Audience: Software related
Outsourcing WebSite TestingA company might consider software outsourcing a website's testing for severalreasons.
1. The company may be launching a new site, or a new version of their site, and mayfeel that most testing tasks can be relegated to offshore provider.2. The company may not have the resources -- people, skills, software, hardware ortime - to perform testing.3. The project to be tested may be of such as short life span that the companydoesn't need any long-term investment in testing processes.4. The company might want an independent third party to perform the testing, inorder to get a more objective view of site quality.5. The company may even be outsourcing the development and coding for the site,making the outsourcing of the testing a reasonable decision. (Even more reasonablewould be a firm that provides the coding and the quality control for its own code.)
The decision to outsource testing needs to be a well-considered decision, becausemost people who aren't responsible for the testing misunderstand the meanings andscopes of the concepts involved in testing. Two very important issues must beresolved before taking the outsource step: first, the company that owns the websitemust be absolutely clear about the scope of the job -- including the tasks,processes, and responsibilities -- that they want to hire out; and second, thecompany must be sure that they are speaking the same "language" as the test firmthey will hire.
If I want to outsource any testing tasks for website development, I need tounderstand clearly the nature of the tasks, and how the tasks fit into the overallquality plan for the site. Many testing tasks can be parsed out to contractors; forexample, hiring another firm to perform usability reviews makes excellent sensebecause many firms specialize in usability testing. Usability testing, however, isnot the same as quality assurance, and if I hire a usability firm under theassumption that my quality assurance needs are thereby being handled I will bemaking a very big mistake.
Source: Express-Press-Release.com
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