Released on: 26, May 2006
, Author: ActiveCampaign, Inc.
, Audience: Software related
Chicago, IL - May 26, 2006  ActiveCampaign, Inc. todayannounced the immediate availability of SupportTrio Version 2.6. Starting withversion 2.6 a number of  ajax enabled features are implemented into the integratedPHP help desk solution.
The new version's extensive list of added features and improvements include: Spellcheck, when proprietary LGPL project (ActiveSpell) is turned on it allows for spellchecking in the admin and public ticket post areas; Live viewing indicator, static(on page load) viewing indicator a standard feature has been replaced by a liveviewing indicator- see who is entering/exiting the ticket along with who iscurrently viewing the ticket; Live typing indicator, alerts you when anotheradmin/operator is typing on the ticket you are currently viewing ensuring that twoadmin/operators do not reply to the same ticket; Auto-refreshing of the queue,beginning with 2.6 you will not notice a refresh of the main ticket view page astickets are added or removed from the list without losing any checkbox settings inthe process; Updated public/admin interface; Improved searching; and more.
What's New: http://www.activecampaign.com/ blog/?p
Source: Express-Press-Release.com
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