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Niraj Kaushik, Country Manager, Trend Micro India and SAARC said, As a vendorentirely committed to channel relationships, Trend Micro has always endeavoured tooffer value and benefit to partners around the world. The Free Installation supportfrom Trend Micro minimizes the time spent by the channel in selling our solutionsand also helps optimize expensive technical resource enabling them to focus on whatcounts most driving their business forward.
Commenting on the advantage to customers, Niraj further added, It is our experiencethat a well installed solution increases customers satisfaction eliminating manyfuture issues. Further this program ensures that even a 10-user customer can expectconsistent quality support from Trend Micro.
Earlier this year Trend Micro announced Technical Helpdesk services for itsWorry-Free range of products targeted at Small & Medium Businesses (SMBs) in India.The helpdesk service provides free phone and email support during business hours toall licensed small business customers and resellers. For a nominal fee, customerscan also avail of onsite support.
Niraj further added, "Trend Micro has experienced a tremendous 2007 thus far, and,with free installation and sales support from Trend Micro, our worry-free solutionshelp small and medium businesses eliminate concerns about adopting new technology,enabling them to improve their total cost of ownership as a result.
To receive Free Installation Support, the customer or channel partner can call TollFree at 1800-425-1009 or email insmbsupport@trendmicro.com, quoting the validlicense key for the product to be installed and log their request.
The activities covered under Free Installation include scanning the network forviruses, virus clean up and installation of the product with current patch updates.
The Free Installation Support is available in 44 locations including Ahmedabad,Aurangabad, Bangalore, Baroda, Bhopal, Bhuvaneshwar, Calicut, Chandigarh, Chennai,Cochin, Coimbatore, Delhi, Ghaziabad, Goa, Guwahati, Haridwar, Hubli, Hyderabad,Indore, Jaipur, Jamshedpur, Kanpur, Kolkatta, Kottayam, Lucknow, Ludhiana, Madurai,Mumbai, Nagpur, Nasik, Noida, Palakkad, Patna, Pondicherry, Pune, Raipur, Salem,Thane, Thrissur, Trichy, Trivandrum, Vashi, Vijayawada, Vizag.
Support in non specified locations is available on a chargeable basis.
About Trend Micro Incorporated
Trend Micro Incorporated is a pioneer in secure content and threat management.Founded in 1988, Trend Micro provides individuals and organizations of all sizeswith award-winning security software, hardware and services. With headquarters inTokyo and operations in more than 30 countries, Trend Micro solutions are soldthrough corporate and value-added resellers and service providers worldwide. Foradditional information and evaluation copies of Trend Micro products and services,visit our Web site at www.trendmicro.com .
Trend Micro and the t-ball logo are trademarks or registered trademarks of TrendMicro Incorporated. All other company or product names may be trademarks orregistered trademarks of their owners.
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