TotalCare IT Solutions Quickly Becoming Preferred IT Provider for NC Banks

Raleigh, NC  March 20, 2007  TotalCare IT Solutions, leadingprovider of IT management to small and medium-sized businesses in the Carolinas, istaking part in the North Carolina Bankers AssociationÂ's (NCBA) 2007 Bank DirectorsAssembly this week, held at the Greensboro-High Point Airport Marriott . As we continue to expand our footprint in the CarolinasÂ' financial market, it isimportant that we have a strong presence at the Bank Directors Assembly, says TimFinnegan, TotalCare program director.  We have a team of seasoned experts in thebanking industry on hand to answer directorsÂ' questions about how to best aligntechnology with their business and how outsourcing the tactical, day-to-daymanagement of IT can enhance their bottom lines. Four Oaks Bank, TrustAtlantic Financial Corporation, Carolina Trust Bank, Cape FearBank and Mutual Community Savings Bank are among the many TotalCare clients in thefinancial industry that are leading the way in technology management. When internal IT staff is responsible for all of the day-to-day IT management inaddition to more strategic company projects, they easily become overworked.Furthermore, recent studies have also shown IT professionals work avoidable overtimedue to the lack of automation of repetitive and time-consuming IT processes such assoftware upgrades, patch management, security vulnerability assessment, inventoryand new machine deployment. More and more institutions, particularly those in the financial sector, are findingthat there is one solution that can resolve these issues, thus creating moreefficient internal IT departments. These organizations are outsourcing the tacticalday-to-day tasks associated with IT support to providers like TotalCare. In addition to reducing the work load and overtime hours for internal IT staff,companies are finding that outsourcing is less expensive than hiring additional ITstaff or paying out overtime. By outsourcing these tasks, internal IT staff canfocus on strategic technology projects for the bank.

Finnegan says that there is another reason that area banks are outsourcing toTotalCare,  Our proactive monitoring system allows us to detect and correct anypotential issues with our customersÂ' IT environments before they become a problem. This 24x7, proactive support provides a tremendous peace of mind, and is a bigfactor in our clientsÂ' decision to use TotalCare. For more information about TotalCare, please visit www.totalcareitsolutions.com orcall 919-376-4518. # # #About TotalCare IT Solutions:TotalCare IT Solutions, a division of Alphanumeric Systems, Inc., is the leadingprovider of outsourced IT support services to small and mid sized businesses in theCarolinas.The companyÂ's proprietary 24x7x365 remote monitoring technology eliminates mostcomputer related issues before they occur, saving clients from downtime andsignificantly reducing the costs associated with traditional  break/fix sitevisits. TotalCare is the smart, safe and secure solution for growing technology enabledbusinesses. Over the past 25 years the company has worked with more Triangle basedcompanies than any other local IT company and supports over 10,000 devices for itsroster of clients. TotalCare is headquartered in Raleigh, North Carolina andprovides IT services to companies throughout the Carolinas.

Source: Express-Press-Release.com

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