Released on: 10, September 2008
, Author: Preeti Sharma
, Audience: Software related
TheVisionWorld.com, a helpdesk software provider, today announced a new feature -- "Migration Tool". The company claims that Vision is an extensive web-based help desk software that allows organizations to gain control over their Inbox and offers methods for managing emails, client communication, online issue tracking, knowledgebase, troubleshooting, news, downloads, sla, escalations, reports, etc.
The company claims that the migration tool is user-friendly and the extensible migration process ensures reliability and data integrity. Migration of users, tickets/emails, ticket queue's, ticket status and much more are seamlessly done that definitely saves time and effort."
"For any organization tickets/emails data is crucial in order to keep track of client communication". said Company HR. Preeti Sharma. She said, "The migration tool is innovative and automates the entire migration process and easily imports data from major helpdesk's like: Kayako Support Suite, Kayako eSupport, Cerberus and WHMCS". She added, "Vision team endeavors for developing innovative tools that will help automate or simplify day to day helpdesk operations."
For more details please check this -- http://www.thevisionworld.com/blog/
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