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Designed for the multiple forms of web media including website, email, webbanners, and search engine listings VoSKY Web Click-to-Call optimizes onlinesales, marketing and support. It seamlessly integrates a company s website andphone system to provide real-time interaction with website visitors ultimatelyhelping turn casual visitors into happy customers. According to Jupiter Research,click-to-call services can reduce website abandonment rates by 22-25%, reduceshopping cart abandonment by up to 50%, and increase online revenue by as much as45%.
VoSKY Web Click-to-Call taps into Skype s community of more than 270 million usersworldwide. With a single click, Skype users can instantly talk with a company agentto learn more about an offer, find answers to questions, and enjoy seamless,personal service. VoSKY Exchange routes the call to the appropriate agent in thecall center or any employee as a free Skype call to both parties, enhancing thecustomer experience while also significantly reducing a company s toll-free numberexpenses.
In addition, VoSKY Web Click-to-Call Back ensures non-Skype users stay engaged on acompany s website. A website visitor or email recipient simply enters his or herphone number, and VoSKY Web Click-to-Call Back initiates a call to the user s mobileor landline phone via the low-cost SkypeOUT service. By seamlessly connecting thecaller to an agent, VoSKY Web Click-to-Call Back reduces website abandonment ratesand makes sure customers receive personal attention to close a sale.
Value-added features like Click-to-Call give organizations new opportunities toreach their customers and differentiate themselves from the competition withenhanced service, said David Tang, VP of Global Marketing at VoSKY. Using Skype sreliable and scalable network, VoSKY Web Click-to-Call can greatly reduce acompany s communication bill, especially those costly toll-free number services, aswell as make sure customers enjoy a business-quality connection each and everytime.
VoSKY Exchange Skype-enables a company s existing phone system to allow businessesto take advantage of Internet Telephony without replacing their existing networkinfrastructure. The scalable, enterprise-grade gateway fully integrates Skype withthe company system, so employees can make and receive Skype calls from their regularoffice phone no Skype software, computers, or headsets are required.
As the only enterprise-grade PBX-to-Skype application gateway that has earned Skypecertification and Skype s co-brand, VoSKY Exchange ensures seamless interoperabilitywith Skype features and services. The plug-and-play appliance is also fullycertified and endorsed by key PBX vendors.
VoSKY is exhibiting its VoSKY Exchange platform, along with VoSKY Web Click-to-Call,at VoiceCon Orlando 2008 held at the Gaylord Palms Hotel in Orlando, Florida fromMarch 17-20, in booth 306.
About VoSKYBased in the heart of Silicon Valley, VoSKY is the global leader in empoweringbusinesses to leverage Skype, the world s largest VoIP community with more than 270million registered users. The company s proven, enterprise-grade solutions createnew opportunities for small-to-medium size businesses (SMBs) and enterprises toreduce communications costs and improve productivity. VoSKY Exchange, the company sflagship product, is an award-winning PBX-to-Skype application gateway thatseamlessly integrates a company s phone system with Skype. This plug-and-playplatform is compatible with any existing TDM or IP PBX phone system.
VoSKY is a wholly owned subsidiary of Actiontec Electronics. In addition to itsheadquarters in Sunnyvale, CA, VoSKY maintains branch offices in Colorado Springs,CO; Basingstoke, United Kingdom; Beijing, China; Bogota, Colombia; Shanghai, China;and Taipei, Taiwan. For more information please visit the VoSKY website atwww.vosky.com.
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