Released on: 11, May 2007
, Author: Voicent Communications, Inc
, Audience: Software related
If you want to do telemarket, generate sales leads, this toolis what you need!
Voicent Agent Dialer is a predictive dialer and semi automatic dialer combined fortelemarketing campaigns. In predictive dialing mode, the system can utilize multiplephone lines and supports unlimited agents. The system can automatically dials onmultiple lines, and only connect the call to agent when there is a live answer. Itimproves agent efficiency by reducing wait time. In semi automatic dialing mode, thesystem can rapidly dial a phone number by pressing a key or clicking of a mouse.Once connected, you can talk on the line, play pre-recorded audio files, and recordconversations. It also allows you to transfer a call to another line. AgentDialerhelps to generate leads, reduce work load and boredom, save your voice, increaseproductivities. Key features include - multiple phone line predictive dialing -unlimited agent support in predictive dialing - Dial a phone number at the press ofa key and connect to the live person on the line - Play a pre-recorded message byclicking on the message button. Speak to the recipient or to play a pre-recordedvoice message - Transfer call to another phone number to let someone else tocontinue the conversation while you can move on with your call list - Play audiomessage - Leave a pre-recorded voice message for answering machines - Record phoneconversations partially or entirely - Install multiple pre-recorded messages - Skipcalls by selecting a different row - Spreadsheet editing, add, or remove row andcolumn - Do-not-call scrubber - Import call list - Export call list - Copy-pastecall list - Type in notes for the phone call Agent Dialer is also referred as aforce dialer.
Source: Express-Press-Release.com
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