Released on: 31, December 1969
, Author: Brand-Comm Industry: Software Press Release Summary: On-demand collaboration applications and se
, Audience: Software related
emand collaboration applications and services leader WebEx,now part of Cisco , and Oracle, the world's largest enterprise software company,today announced that they will offer Oracle s Siebel CRM On Demand Service, anaward-winning customer relationship management (CRM) application service, throughthe WebEx Connect application ecosystem. CRM On Demand by Oracle delivered by WebExcombines WebEx s on-demand collaboration expertise with Oracle s enterprise-classSiebel CRM On Demand Service, to create a collaborative CRM designed to acceleratesales cycles at businesses of any size. According to Gartner Group, the worldwide CRM sector is expected to exceed $7.4billion in 2007, climbing to $11.4 billion in 2011. Growth for on-demand CRMsolutions is projected to be twice the rate of the overall CRM sector. Together, Oracle and WebEx have the integrated solution that companies need tomanage their customer relationships and make it easy to do business costeffectively online, said Erica Ruliffson, group vice president, Siebel CRM OnDemand North America sales. WebEx Connect enables a new generation of collaborative business applications andservices. The WebEx Connect client allows users to build mashup applicationscustomized for particular business processes from on-demand, on-premise oron-the-desktop applications. For example, a WebEx Connect user can quickly build asales mashup with WebEx Sales Center, Siebel CRM On Demand, a social networkingsite, and an e-mail and calendaring client. These business mashups improveproductivity by integrating with WebEx Connect s unified collaboration andcommunications capabilities to provide contextual collaboration within a businessprocess. Effective collaboration accelerates any business cycle, and when combined withCRM, brings salespeople closer to their customers, said Subrah Iyar, vicepresident and general manager, Cisco WebEx. This alliance brings together threefast-moving trends: enterprise 2.0 mashups, the explosive CRM area and on-demandapplication platforms. WebEx CRM On Demand by Oracle delivered by WebEx allows sales professionals tomanage their entire sales process from within a single collaborative applicationsuite. Users can easily market, demonstrate, present, track, forecast and closewith the combined capabilities of WebEx collaborative applications and Siebel CRMOn Demand.WebEx CRM On Demand by Oracle delivered by WebEx offers a comprehensive set of CRMcapabilities including: Sales management tools that allow users to engage prospects at key points in thesales process Sales dashboards that consolidate critical information and streamline activitiesfor a 360-degree view of every opportunity Integrated reporting to improve sales productivity by automatically tracking WebExmeetings and prospecting activity Powerful forecasting, reporting and pipeline visualization tools to analyze salesdata Real-time process management to optimize sales methodologies with testing andanalytical feedback CRM On Demand by Oracle is available from the WebEx sales organization; it isscheduled to be available through the WebEx Connect application ecosystem in early2008. For more information, go to, www.webex.com/smb/oracle-crm.h tml
Source: Express-Press-Release.com
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