Released on: 17, August 2006
, Author: MIS Utilities
, Audience: Software related
Help Desk for IIS is a web-based help desk software solutionfor delivering customer service and support. It easily installs on your web serveras an ISAPI extension for Microsoft Internet Information Services. Your customers ortechnicians need no additional software other than a web browser. Help Desk for IISgives you the ability to improve the productivity of your IT service team. It keepsyour company organized and efficient.
- Web based. Work from anywhere, whether you are at your desk, on the road, orworking from home. All features of Help Desk for IIS can be accessed though a webbrowser on virtually any operating system.- It's an ISAPI extension for Microsoft Internet Information Services. You caneasily install it on your web server.- Knowledge base. All common questions can be placed into the knowledge base. Theoverall productivity of your IT service team will increase, frustration willdecrease, and you'll save time and money.- Unlimited users. Create as many user logins as your business needs.- Firebird Database Server. All information is stored in a relational database, andthe web pages themselves are produced by a server-side ISAPI extension.- Password protection using a strong cryptographic algorithm.- Supports Microsoft Windows NT, 2000, XP Pro, 2003, Vista.
Source: Express-Press-Release.com
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