Released on: 31, December 1969
, Author: eGain Communications Industry: Software Press Release Summary: Software Magazine ranks eGain as
, Audience: Software related
n named to Software Magazine's annual "Software 500" listfor sixth year in a rowSoftware Magazine ranks eGain as one of the world's largest software companies Mountain View, CA (October 21, 2008) - eGain Communications Corporation (OTC BB:EGAN.OB), the top-rated provider of multichannel customer service and knowledgemanagement software, proven on-premise or on-demand, announced its inclusion todayin the 2008 Software 500, Software Magazine's list of the world's premier softwareand services providers.Directed towards medium to large enterprises, their IT professionals, softwaredevelopers, and business managers, the Software 500 is a revenue-based ranking ofthe world's largest software and service providers. More specifically, it is basedon the total worldwide software and services revenue for 2007 including revenuesfrom software licenses, maintenance and support, training and software-relatedservices and consulting. "The 2008 Software 500 results show that revenue growth inthe software and services industry was healthy, with total Software 500 revenue of$451.8 billion worldwide for 2007 representing 14.7% growth from the previous year,"said John P. Desmond, editor of Software Magazine and Softwaremag.com. "Just thisyear, we have added over 100 new companies to the list which we consider a quickreference to vendor viability.""Being named for the sixth year in a row to the Software 500 is an honor for eGain,"said Ashu Roy, CEO of eGain. "eGain's inclusion in this list for the past severalyears demonstrates robust and growing demand for multichannel customer service andknowledge management software and services."The Software 500 list is published online at www.softwaremag.com. About Digital Software Magazine, the Software Decision Journal, and Softwaremag.comDigital Software Magazine, the Software Decision Journal, has been a brand name inthe high-tech industry for 30 years. Softwaremag.com, its Web counterpart, is theonline catalog to enterprise software and the home of the Software 500 ranking ofthe world's largest software and services companies, now in its 26th year. SoftwareMagazine and Softwaremag.com are owned and operated by King Content Co. About eGaineGain (OTCBB: EGAN.OB), is the top-rated provider of customer service and contactcenter software for in-house or on-demand deployment. For more than a decade, theworld's largest companies have relied on eGain to transform their traditional callcenters, help desks, and web customer service operations into multichannel customerinteraction hubs. Based on the Power of One(tm), the concept of one unified platformfor multichannel customer interaction and knowledge management, these hubs enabledramatically improved customer experience, end-to-end service process efficiencies,increased sales, and enhanced contact center performance.Headquartered in Mountain View, California, eGain has an operating presence in 18countries and serves more than 800 enterprise customers worldwide. To find out moreabout eGain, visit www.eGain.com or call the company's offices: 800-821-4358 (USheadquarters), 1753-464646 (UK and Continental Europe).# # #eGain, the eGain logo, and all other eGain product names and slogans are trademarksor registered trademarks of eGain Communications Corp. in the United States and/orother countries. All other company names and products mentioned in this release maybe trademarks or registered trademarks of the respective companies.# # #eGain media contact: Software 500 Contact:Connie Pheng Tracy KunichikaPhone: 650-230-7449 Software 500 Project LeaderEmail: cpheng@egain.com Email: tracyk@softwaremag.com
Source: Express-Press-Release.com
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