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		<title>Softarea51 - latest Helpdesk &amp; Remote PC software for Windows</title>
		<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/LatestReleases-1.html</link>
		<description>Try and buy latest Helpdesk &amp; Remote PC software for Windows</description>
		<language>en-us</language>
		<image>
			<title>Softarea51 - latest Helpdesk &amp; Remote PC software for Windows</title><url>http://www.softarea51.com/images/logosoftarea.gif</url>
			<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/LatestReleases-1.html</link>
			<description>Try and buy latest Helpdesk &amp; Remote PC software for Windows</description>
		</image>
					<item>
				<title>Templates for the Fashion Helpdesk</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Templates_for_the_Fashion_Helpdesk.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Templates_for_the_Fashion_Helpdesk.html</guid>
				<description>Employ MS-Outlook as great Helpdesk solution for customer enquiry directed at Fashion- / cloth-companies. This Add-in helps you at the storing / construction of the Fashion text modules for the helpdesk. All templates for the boilerplates already have bilingual headlines / were marked with icons to find them more easy. Give it a try!</description>
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				<title>DEKSI CRM</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-DEKSI_CRM.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-DEKSI_CRM.html</guid>
				<description>DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF,  Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.</description>
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				<title>ShareRight Documentary</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-ShareRight.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-ShareRight.html</guid>
				<description>ShareRight Documentary  provides detailed analysis of all file shares and documents on the network, their associated NTFS permissions, documents contained, together with discovery and quick launch of shared folders, documents and VNC viewer. Handling millions of ducuments, it can quicly search by filename, path, date and text contents.</description>
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				<title>Instant Housecall Remote Support</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Instant_Housecall_Remote_Support.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Instant_Housecall_Remote_Support.html</guid>
				<description>Deliver on-demand  remote support and remotely access unattended computers with a single powerful tool. Instant Housecall works securely through firewalls with no pre-installed software or configuration. Work from anywhere. Reboot your customer&amp;#039;s PC into safe mode, auto-reconnect, transfer files, chat, accept online payment, track session history and more. Vista and UAC support. 15 Day Unlimited Free Trial.  Lots of free goodies.</description>
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				<title>Instant Knowledge Base</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Instant_Knowledge_Base.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Instant_Knowledge_Base.html</guid>
				<description>Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.</description>
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				<title>ReplyButler</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-ReplyButler.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-ReplyButler.html</guid>
				<description>How often do you write &amp;quot;Dear Mr. ...&amp;quot; and add a few sentences (that are basically always the same)? Why bother with these repetitive tasks? ReplyButler automatically that. It recognizes the name, the language and the style of the e-mail and prepare a matching answer.And if that&amp;#039;s not enough, the software can also administrate your text modules.</description>
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				<title>MediaHeal for Removable Disks</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Removable_Disks.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Removable_Disks.html</guid>
				<description>MediaHeal for Removable Disks recovers files from damaged Iomega ZIP/Jazz/Clik! cartridges, LS-240 diskettes and other magneto-optical media. MediaHeal for Removable Disks scans corrupted file system and saves the recovered files and folders into a folder on a safe drive.</description>
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				<title>MediaHeal for Diskettes</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Diskettes.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Diskettes.html</guid>
				<description>MediaHeal for Diskettes retrieves files from corrupted floppy disks. MediaHeal for Diskettes scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. MediaHeal for Diskettes supports all kinds of floppy disks. Restores the complete folders tree structure including subfolders and files within. MediaHeal for Diskettes supports long and localized file names.</description>
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				<title>MediaHeal for Flash</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Flash.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Flash.html</guid>
				<description>MediaHeal for Flash retrieves files from corrupted flash cards. MediaHeal for Flash scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Restored are all types of flash cards, including pen drives, CF I/II, MMS, SD, xD, MemorySticks and many others.</description>
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				<title>Boldchat</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Boldchat_Operator_Client_NET.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Boldchat_Operator_Client_NET.html</guid>
				<description>Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, click-to-call visitors and initiate pro-active chats with visitors. Used by over 11,000 active websites.</description>
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				<title>MediaHeal for CD and DVD</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_CD_and_DVD.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_CD_and_DVD.html</guid>
				<description>MediaHeal for CD and DVD retrieves files from corrupted CD/DVD disks of all types (CD-R/RW, DVD+/-R, DVD+/-RW, DVD-RAM). MediaHeal for CD and DVD scans corrupted file system and saves the recovered files and folders into a folder on a safe drive.</description>
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				<title>LibertyControl (For Palm)</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-LibertyControl_For_Palm.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-LibertyControl_For_Palm.html</guid>
				<description>Imagine having the liberty to remotely control your laptop or desktop with your Palm PDA or SmartPhone. This is 
exactly the power that LibertyControl gives you, allowing you total control of your desktop using bluetooth 
technology. LibertyControl gives you a world of opportunity to control anything such as your media player, Desktop, 
web browser or PowerPoint presentations.</description>
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				<title>Universal FAQ Manager 2008</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Universal_FAQ_Manager_2008.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Universal_FAQ_Manager_2008.html</guid>
				<description>Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money while delivering higher levels of customer satisfaction. Worth it? Return on investments often are 1,000%. Any business today must get customer service right or will not be around tomorrow.</description>
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				<title>MediaHeal for Hard Drives</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Hard_Drives.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Hard_Drives.html</guid>
				<description>MediaHeal for Hard Drives retrieves files from corrupted hard disks. MediaHeal for Hard Drives scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Supported are both physical disks and logical partitions (NTFS, FAT12, VFAT12, FAT16, FAT32), multi-partitioned and single-partitioned disks. MediaHeal for Hard Drives works with dynamic drives as well.</description>
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				<title>SMP Professional edition</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-SMP_Professional_edition.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-SMP_Professional_edition.html</guid>
				<description>Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs&amp;#039; hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. In this version, file integrity check, environment variable fetching, improved RUN and getting result added.</description>
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				<title>BridgeTrak Help Desk Software</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-BridgeTrak_Help_Desk_Software.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-BridgeTrak_Help_Desk_Software.html</guid>
				<description>Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.</description>
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				<title>Beyond Remote</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Beyond_Remote.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Beyond_Remote.html</guid>
				<description>Telecommute, travel and remotely access your programs and files.  Provide remote support through firewalls in seconds using the support e-mail invitation function. Fast, powerful remote access and support software for individuals, businesses, and service providers. 6 themes, 9 languages.Other features include secure 128 bit encryption, remote Wake On LAN/reboot/shutdown, Host status-polling and more. Free Trial. Support for Windows Vista.</description>
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				<title>Razor helpdesk 3U</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Razor_helpdesk_10U.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Razor_helpdesk_10U.html</guid>
				<description>With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company&amp;rsquo;s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests &amp; Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 14 days installation support.</description>
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				<title>CRMLogix</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-CRMLogix.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-CRMLogix.html</guid>
				<description>FREE Workflow-based contact management, CRM and sales force automation. Includes multi-user capabilities, system security and enterprise systems integration. Supports quotations, ordering, reminders and reporting. Professional version supports multiple databases such as SQL/Server, Oracle and Cache as well as a web-based interface.</description>
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				<title>WorkOrder XP</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-WorkOrder_XP.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-WorkOrder_XP.html</guid>
				<description>WorkOrder&amp;#039;s service management software streamlines service and maintenance operations by coordinating real-time information flow between all the players in the service delivery process: customers, service and dispatch agents, technicians and vendors, and management.</description>
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				<title>WorkOrder XP</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-WorkOrder_XP_1.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-WorkOrder_XP_1.html</guid>
				<description>WorkOrder&amp;#039;s service management software streamlines service and maintenance operations by coordinating real-time information flow between all the players in the service delivery process: customers, service and dispatch agents, technicians and vendors, and management.</description>
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				<title>Textmodules for Software Support</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Textmodules_for_Software_Support.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Textmodules_for_Software_Support.html</guid>
				<description>Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.</description>
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				<title>KnowledgeBase Deluxe</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-KnowledgeBase_Deluxe.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-KnowledgeBase_Deluxe.html</guid>
				<description>KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.</description>
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				<title>Internet Organizer Deluxe</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Internet_Organizer_Deluxe.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Internet_Organizer_Deluxe.html</guid>
				<description>Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities. For the database novice, Internet Organizer&amp;#039;s intuitive interface and ready-to-use templates make it easy to set up and use. For the power user, Organizer affords the simplicity of wizards that make it easy to set up and use the Web database organizers that you create.</description>
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				<title>LabTech MSP</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-LabTech_NMS.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-LabTech_NMS.html</guid>
				<description>Windows Network Management and Monitoring System with Time sheets and Helpdesk Ticketing. This allows you to manage or monitor workstations from across the internet, behind firewalls or there clients have only incoming http access. The system can analyze a workstation, Remote control, Edit Files &amp; registry, Remove Startup entries and much more.</description>
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				<title>DEKSI CRM for Linux</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-DEKSI_CRM_for_Linux.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-DEKSI_CRM_for_Linux.html</guid>
				<description>DEKSI CRM for Linux is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF,  Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.</description>
			</item>
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				<title>LIVECHAT Contact Center</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-LIVECHAT_ContactCenter.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-LIVECHAT_ContactCenter.html</guid>
				<description>LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales.</description>
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				<title>ManageEngine SupportCenter Plus</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-ManageEngine_SupportCenter_Plus.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-ManageEngine_SupportCenter_Plus.html</guid>
				<description>SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account &amp; Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal &amp; Product Catalog that makes Customer Support much easier.</description>
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				<title>Adventnet ManageEngine Desktop Central</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Adventnet_ManageEngine_Desktop_Central.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Adventnet_ManageEngine_Desktop_Central.html</guid>
				<description>This Enterprise Desktop Management Software provides Configurations, Inventory Management, Patch Management, Software Installation, Service Pack Installation, Desktop Sharing, System Tools, User Logon Reports and Active Directory Reports.

It helps network administrators to reduce helpdesk calls by proactively configuring the systems and user profiles. It is meant for Enterprises and not for home users.</description>
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				<title>Adventnet ManageEngine ServiceDesk Plus</title>
				<link>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Adventnet_ManageEngine_ServiceDesk_Plus.html</link>
				<guid>http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Adventnet_ManageEngine_ServiceDesk_Plus.html</guid>
				<description>ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus  has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.</description>
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