http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/LatestReleases-1.html Try and buy latest Helpdesk & Remote PC software for Windows en-us http://www.softarea51.com/images/newlogo.gif http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/LatestReleases-1.html Try and buy latest Helpdesk & Remote PC software for Windows http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-KnowledgeBase_Deluxe.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-KnowledgeBase_Deluxe.html KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Internet_Organizer_Deluxe.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Internet_Organizer_Deluxe.html Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities. For the database novice, Internet Organizer's intuitive interface and ready-to-use templates make it easy to set up and use. For the power user, Organizer affords the simplicity of wizards that make it easy to set up and use the Web database organizers that you create. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-SAManage_SaaS_IT_Management.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-SAManage_SaaS_IT_Management.html SAManage is a leading provider of secure, on-demand IT Management services that helps companies manage their PC and software assets, organize software licenses and IT contracts, and detect risks and license compliance gaps. Delivered as an on-demand service with no software or servers required, SAManage empowers companies of all sizes with capabilities that were previously available only to large companies. NEW! Integrated Help Desk service. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-ShareRight.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-ShareRight.html ShareRight is a network administration tool providing detailed analysis of all file shares and documents on the network and their associated NTFS permissions, together with discovery and quick launch of each shared folder,document and VNC viewer. In addition, notes may be recorded for each machine for support and maintenance purposes. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-The_Job_Log.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-The_Job_Log.html Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-LIVECHAT_ContactCenter.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-LIVECHAT_ContactCenter.html LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents. Application helps in recognizing customer needs, monitoring web traffic and providing help with canned answers. It is a solution for companies willing to improve their communication with customers. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_CD_and_DVD.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_CD_and_DVD.html MediaHeal for CD and DVD retrieves files from corrupted CD/DVD disks of all types (CD-R/RW, DVD+/-R, DVD+/-RW, DVD-RAM). MediaHeal for CD and DVD scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Adventnet_ManageEngine_Desktop_Central.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Adventnet_ManageEngine_Desktop_Central.html This Enterprise Desktop Management Software provides Software Deployment, Patch Management, Asset Management, Remote Desktop Sharing, Service Pack Deployment, Configurations, Active Directory Reports, User Logon Reports and Windows System Tools. With its network-neutral architecture, the administrator can easily manage any windows networks like Active Directory, Workgroup & Novell eDirectory. It is meant for Enterprises and not for home users. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Adventnet_ManageEngine_Desktop_Central_1.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Adventnet_ManageEngine_Desktop_Central_1.html This Enterprise Desktop Management Software provides Software Deployment, Patch Management, Asset Management, Remote Desktop Sharing, Service Pack Deployment, Configurations, Active Directory Reports, User Logon Reports and Windows System Tools. With its network-neutral architecture, the administrator can easily manage any windows networks like Active Directory, Workgroup & Novell eDirectory. It is meant for Enterprises and not for home users. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-DataTrack_System.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-DataTrack_System.html The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Virtual_Drives.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Virtual_Drives.html MediaHeal for Virtual Drives recovers files from damaged virtual disks (.vhd, .vmdk). Repairs corrupted file systems (FAT, NTFS) of virtual drives. Restores data and allows using files without virtual machine. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-PC_in_IE.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-PC_in_IE.html Access your computer via Internet Explorer from anywhere. Just by running a small program on your computer, you can get access to it from anywhere. Unlike other remote desktop software, you don't need to take a client software with you and install anywhere, PC IN IE just lets you to use the Internet Explorer. All you need is just to remember a URL for your computer to log in. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Ticker_Tape.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Ticker_Tape.html Ticker Tape is a simple way to broadcast unobtrusive messages to workstations spread over one or more sites - it's ideal for Help Desks or Administrators wanting to proactively advise people of issues affecting one or more locations. Ticker Tape is especially useful where other means of communication, such as email, are unavailable and helps avoid unnecessary calls to the Help Desk reporting known issues or requesting status updates. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-TicketAxis_Trouble_Ticketing_Software.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-TicketAxis_Trouble_Ticketing_Software.html TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. This system highlights the progress of each job & brings to notice any jobs which are falling behind or neglected. The downloadable version has all the features of the website version which includes user friendly searches based on keywords... http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-SMP_Professional_edition.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-SMP_Professional_edition.html Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. In this version, SHA-1 algorithm for file integrity check, copy IP address to clipboard added. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Instant_Housecall_Remote_Support.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Instant_Housecall_Remote_Support.html Instant Housecall is an easy remote access program that lets you offer remote support through firewalls. You can transfer files, view and control computers with ease. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be instantly connected, and you can provide remote assistance without any configuration to firewalls or NAT routers. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-BridgeTrak_Help_Desk_Software.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-BridgeTrak_Help_Desk_Software.html Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-HelpDesk_OSP_for_Outlook_and_SharePoint.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-HelpDesk_OSP_for_Outlook_and_SharePoint.html HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Safe for the future, since it builds on SharePoint/Office Live, environments that Microsoft is favoring strongly. 30 days free evaluation of the full product. No per user fee. Global Setting.Decrypted password saving. E-mail Threading. OWA. Great customization possibilities. Subscription $150/month for all kalmstrom.com products. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-ieSupportManager.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-ieSupportManager.html ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Web_Help_Desk.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Web_Help_Desk.html The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Web_Help_Desk_Software_Free_Ed_exe.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Web_Help_Desk_Software_Free_Ed_exe.html No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-FastRequest_HelpDesk.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-FastRequest_HelpDesk.html FastRequest Helpdesk- Helpdesk software, Work order and Web form. All-In-One. The first Work Order or help desk software to allow the creation of customized Web forms for submit tickets (Checkbox, Radio Button, Text Box, Drop-down List…). You can create your own request form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network... http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MobileController_Professional_Edition.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MobileController_Professional_Edition.html MobileController is a new product which integrates computer and mobile phone together. And it will make your phone much more powerful! Mobilecontroller is your best assistant anytime you need it, such as remote controlling, text chatting , photo transferring, virtual camera ,screen capture,Clipboard Synchronization,CAB Installation ,System Information Display ,Task Management , and business presentation. You will own 16 products in one! http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Diskettes.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Diskettes.html MediaHeal for Diskettes retrieves files from corrupted floppy disks. MediaHeal for Diskettes scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. MediaHeal for Diskettes supports all kinds of floppy disks. Restores the complete folders tree structure including subfolders and files within. MediaHeal for Diskettes supports long and localized file names. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-TaskPool.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-TaskPool.html TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Help desk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service request: use TaskPool as a helpdesk for your customers * Outsourcing request: use TaskPool to communicate with your outsourcing partner * Ta http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Public_Folder_HelpDesk_for_Outlook.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Public_Folder_HelpDesk_for_Outlook.html Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets stored in Outlook and Access or SQL db. Closed tickets only in the database but can be searched and re-created in Outlook if needed. E-mail history. Statistics tool, KBase. Subscription $150/month for all kalmstrom.com products. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Oneeko.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-Oneeko.html Oneeko features a completely different approach to screen sharing. It is highly intuitive and gives you complete control and confidence in the screen sharing process. Oneeko's unique "looking glass" runs just like a typical Windows application. The software will allways be free and a Pro version is available. Oneeko runs in Flash, so your guest won't need to download any software or browser add-ons. Skype and webcam enabled. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Removable_Disks.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Removable_Disks.html MediaHeal for Removable Disks recovers files from damaged Iomega ZIP/Jazz/Clik! cartridges, LS-240 diskettes and other magneto-optical media. MediaHeal for Removable Disks scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Hard_Drives.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Hard_Drives.html MediaHeal for Hard Drives retrieves files from corrupted hard disks. MediaHeal for Hard Drives scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Supported are both physical disks and logical partitions (NTFS, FAT12, VFAT12, FAT16, FAT32), multi-partitioned and single-partitioned disks. MediaHeal for Hard Drives works with dynamic drives as well. http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Flash.html http://www.softarea51.com/windows/Business_Finance/Helpdesk_Remote_PC/Review-MediaHeal_for_Flash.html MediaHeal for Flash retrieves files from corrupted flash cards. MediaHeal for Flash scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Restored are all types of flash cards, including pen drives, CF I/II, MMS, SD, xD, MemorySticks and many others.