Archive Windows Helpdesk & Remote PC Downloads

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HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Global Setting. E-mail threading. Also for OWA. Great customization possibilities. Subscription $150/month for all kalmstrom.com products.

TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system.

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site. Paid editions allow managing leads, emails, click-to-call and tickets.
34. MuRD

Run multiple Remote Desktops inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals.

This Enterprise Desktop Management Software provides Software Deployment, Patch Management, Asset Management, Remote Desktop Sharing, Service Pack Deployment, Configurations, Active Directory Reports, User Logon Reports and Windows System Tools.

Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching Contracts and Billing software solution designed specifically for computer services companies

LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall.

CafeMan is the virtual cyber cafe manager who works for you automating the whole process of you cafe management, billing, keeping track of activities, etc.

VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes to systems.

Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

CentreDesk Corporate is a FREEWARE multiuser help desk solution. One of the CentreDesk HelpDesk applications, that is affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions.

Webolize IssueTracker will help you track issues, bugs, time and help you save/monitor time for your project management needs. Works on Windows XP, Vista or Server 2003. Free Standard Version. This application is included with Webolize Time Tracker

ShareRight is a network administration tool providing detailed analysis of all file shares on the network and their associated NTFS permissions, together with discovery and quick launch of each shared folder and VNC viewer.

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available

Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks

Use your Bluetooth-enabled Palm device to control PowerPoint, Browser, WMP, Mouse and more on your Desktop or Laptop computer. View your presentation slide notes directly on the PDA, view slide warnings, and much more!

Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.

LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents

Real-time PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track inventory modifications and upgrade requirements, detect pirated software, remotely control client PCs.

Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services.

ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet.

Call your PC from any phone to hear the information you need. PAL can:
*Read and reply to Outlook email
*Get real-time traffic and stocks
*Play podcasts
*Voice-dial contacts
*Recite info from documents and spreadsheets
*Read web pages and blog

Razordesk is a fully featured web-based trouble ticketing system. Windows style user interface, contracts, notifications, reporting, jeopardy warning and much more. Free Personal Edition limited to single computer and no reports. Low cost upgrades.

Enterprise Security Reporter automates the documentation of Windows security for compliance audits and security reviews, preventing data theft, protecting confidential records and meeting regulatory requirements.

Issue Control is a quality low cost help desk software solution designed to affectivity track and organize work order requests, and provide tools to remotely administor devices on your network.

Affordable, easy to user, multiuser ready windows based customer support software with user logins and procedure security. QUAD Help Desk Pro Edition 2006 is easy enough to get installed and in operation on your lunch hour. No per user charges.

FREE Workflow-based contact management, CRM and sales force automation. Includes multi-user capabilities, system security and enterprise systems integration. Supports quotations, ordering, reminders and reporting.

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included.
60. MGCS

MGCS version 2006 includes an easy to use desktop application, with a redesigned web interface and new Pocket PC applet. All three components can work together and are included in the license price. Ideal for a single user or small support staff.

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Featured downloads
FRSGiftRegistry Review FRSGiftRegistry allows retail storeowners to maintain a gift registry. The application is intended for storeowners who currently are, or would like to start, maintaining a baby, bridal, house warming, birthday, or other kind of gift registry.
TimeCard Single Review Report Time and Expenses in the Outlook Calendar. No extra app need. Complete Outlook-based time reporting where reports are sent to local MS Access database, created by the application. PDA integration. Powerful statistics tool. Also for Workgroups.
Model Analyzer for Excel Review Perform magic and save time with Model Analyzer for Excel. Decide among multiple investment alternatives. Analyze multiple scenarios and how sensitive certain variables are.
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