LivechatGenie - the Livechat and customer support tool
LivechatGenie, hosted software enables you to identify andproactively engage online visitors-increasing sales; satisfaction and loyalty whilereducing service costs and time. Why should you go for LivechatGenie when there are dozens of products mushrooming inthe market? What is special about LivechatGenie
UK Companies Failing in Web-based Customer Self-service
Slough, United Kingdom, March 21 2007: According to researchreleased by eGain (OTCBB: EGAN.OB) today, 57 percent of UK companies offer little orno web self-service, resulting in lost revenues and declining customer satisfaction.Only 17 percent of UK companies are offering their customers Â
Calence, LLC bolsters its Unified Communications solutions with customer service software from eGain
MOUNTAIN VIEW, California and PHOENIX, Arizona July 23, 2007:eGain Communications Corporation (OTC BB: EGAN.OB), provider of the top-rated*customer service and contact center software for in-house or on-demand SaaSdeployment, and Calence, LLC, a leader in building, managing and optimizingcustomized,