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Web based help desk software - ReadyDesk

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ReadyDesk
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Product Info

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user customizable interfaces, customizable work flows, live support chat, creation of tickets from incoming e-mails, knowledge base, advanced administration console, report builder, Remote Desktop and more.

What's new in current version
Now includes Remote Desktop feature
Please contact ReadyDesk publisher, ReadyDesk if you have questions or issues regarding this product.
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