
TekTracer is a low-cost helpdesk and Inventory management application. Its relational database features allow for detailed tracking of software licenses and equipment installation. Provided by SciTrans - "Writing and Graphics for a complex world."
Shareware, $95
| 31, July, 2007

Job Log is used by small businesses to record and track support calls to the customer service department's help desk.
Shareware, $29.95
| 19, September, 2009

Razordesk is a fully featured web-based trouble ticketing system. Windows style user interface, contracts, notifications, reporting, jeopardy warning and much more. Free Personal Edition limited to single computer and no reports. Low cost upgrades.
Commercial | 1, July, 2008

Windows Network Management & Monitoring System. This allows you to manage or monitor workstations from behind firewalls. The system can analyze a workstation, remote control, edit files & registry, remove startup entries and much more.
Commercial, $40
| 2, February, 2009

Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make money by enabling you to give great customer service.
Freeware | 4, July, 2008

FAQ Software - The Asp.Net Faq Manager is an FAQ software web application that will help you to effectively set up and manage an online archive of frequently asked questions on your website.
Commercial, $69
| 20, July, 2007

TurboMeeting provides Web conferencing, Remote PC Support, Remote PC Access, and Web seminars plus free audio conferencing service. No download required. Supports PC and Mac.
Demo | 27, August, 2008

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service.
Demo, $199.95
| 22, December, 2006

Comprehensive trouble ticket tracking software for IT and/or customer support desks. User friendly interface,customizable screens and fields, knowledgebase, reporting, robust query, and modules for Asset Management, issue escalation,web self service
Demo, $995
| 28, May, 2009

Universal FAQ Manager 2008 - knowledge base software, customer support software, online support software, or technical support software. Called FAQ Management Software, it saves businesses time and money by delivering higher customer satisfaction.
Commercial, $197
| 13, February, 2008
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Report Time and Expenses in the Outlook Calendar. No extra app need. Complete Outlook-based time reporting where reports are sent to local MS Access database, created by the application. PDA integration. Powerful statistics tool. Also for Workgroups.

FRSGiftRegistry allows retail storeowners to maintain a gift registry. The application is intended for storeowners who currently are, or would like to start, maintaining a baby, bridal, house warming, birthday, or other kind of gift registry.

Perform magic and save time with Model Analyzer for Excel. Decide among multiple investment alternatives. Analyze multiple scenarios and how sensitive certain variables are.
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