DNA Helpdesk Review

NetSupport DNA Helpdesk - The Web Based Helpdesk Software Solution

Review
Name:
DNA Helpdesk
Publisher:
NetSupport Ltd
Version:
2
Released:
29, November 2004
Licence:
Demo
Size:
49 Kb
Price:
$1600 to buy
Rating:
1
10

0

Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies.
Track and manage licenses using the inventory and application metering functionality. Identify illegal and unused software, providing the necessary knowledge to purchase the optimum number of licenses for your enterprise.
Ensure compliance with corporate configuration standards using the software metering capability to identify and maintain standard desktop configurations and those that fall out of compliance even during server downtimes.
Plan and budget for migrations, ensuring that any desktop changes needed to support an upgrade are effected. DNA allows you to procure the components in advance, plan the work and ensure the installation team is fully prepared at the point of upgrade.
Effective Security Management for identification of missing computer assets such as CD-ROMs, memory, hard drives and even entire computer systems.
Reduce the need for costly physical inventories by removing the need to visit each desktop.
Assisting with Disaster Recovery by transferring the IT information collected by DNA to your contingency plans, identifying where critical users and revenue related PCs are located.
Virus prevention and remedial activities are essential for any enterprise. As DNA Helpdesk works independently of your e-mail server, periodic updates can be distributed to your users even during a virus crisis

What's new in current version
custom data fields, microsoft active directory, user logon options

Requirements
Pentium III 500Mhz, 256Mb Ram, 100 Mb+,IE 6, Microsoft MSDE, SQL7,SQL2000,TCP/IP

Please contact DNA Helpdesk publisher, NetSupport Ltd if you have questions or issues regarding this product.
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Using a crack or a pirated serial or key generator to activate DNA Helpdesk full version without buying a licence key is against the law.
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