HelpDesk OSP, for Outlook and SharePoint Icon

HelpDesk OSP, for Outlook and SharePoint Review

Issue tracking and user support with Outlook and SharePoint/Office Live


Version:
2.0
Released:
21, May 2009
License:
Shareware
Size:
5474 Kb
Price:
$150  -  Buy full version
Rating:
1
10

0

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Product Info

HelpDesk OSP connects Outlook and SharePoint or Office Live and takes advantage of the best of the Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe for the future, and users get a lot of features and possibilities. Decrypted password saving. Global Setting - one user can configure for all. E-mail Threading - info from all e-mails regarding the same case can be gathered in the same ticket. Also for OWA.

The product is available for ten languages. Online video demonstrations and a downloadable manual make installation and use easy. Decrypted password saving. Global Setting - one user can configure for all. Free trial of the full version for 30 days without any obligations. Subscription $150/month for all kalmstrom.com products.

What's new in current version
E-mail Threading. Global Setting.

Requirements
SharePoint site, version 2 or higher OR Office Live, .NET Framework 3.5

Please contact HelpDesk OSP, for Outlook and SharePoint publisher, kalmstrom.com Business Solutions if you have questions or issues regarding this product.
ESET NOD32 Antivirus 3.0 scan report
Scanned files: 1
Threats detected: 0
Time: 0s
Clean and Safe Certified
Download version 1.4
was tested on www.softarea51.com
with ESET NOD32 Antivirus
on 24, May 2009
Kaspersky Anti-Virus 2009 scan report
Scanned files: 2
Threats detected: 0
Time: 11s
Clean and Safe Certified
Download version 1.4
was tested on www.softarea51.com
with Kaspersky Anti-Virus
on 24, May 2009
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