HelpDesk OSP, for Outlook and SharePoint

HelpDesk OSP, for Outlook and SharePoint Review

Issue tracking and user support with Outlook and SharePoint/Office Live

Review

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Publisher:

kalmstrom.com Business Solutions

Version:

2.0

Released:

21, May 2009

License:

Shareware

Size:

5474 Kb

Price:

$150 - Buy full version

Rating:

Product Info

HelpDesk OSP connects Outlook and SharePoint or Office Live and takes advantage of the best of the Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe for the future, and users get a lot of features and possibilities. Decrypted password saving. Global Setting - one user can configure for all. E-mail Threading - info from all e-mails regarding the same case can be gathered in the same ticket. Also for OWA.

The product is available for ten languages. Online video demonstrations and a downloadable manual make installation and use easy. Decrypted password saving. Global Setting - one user can configure for all. Free trial of the full version for 30 days without any obligations. Subscription $150/month for all kalmstrom.com products.

What's new in current version

E-mail Threading. Global Setting.

Requirements

SharePoint site, version 2 or higher OR Office Live, .NET Framework 3.5

Please contact HelpDesk OSP, for Outlook and SharePoint publisher, kalmstrom.com Business Solutions if you have questions or issues regarding this product.

Download HelpDesk OSP, for Outlook and SharePoint »

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