Connect Outlook to SharePoint for Issue Tracking and User Support
kalmstrom.com Outlook Solutions has released a helpdesk solution that combines Microsoft Outlook and SharePoint into a software for the future. With HelpDesk for Outlook and SharePoint, e-mails are converted into SharePoint list items. The new application, HelpDesk for Outlook and SharePoint, is meant to be very easy to use and configure. It is quite straight forward from the...
HelpDesk OSP for Outlook and SharePoint now also works with Office Live
kalmstrom.com Business Solutions has released an update of the popular helpdesk solution that combines Microsoft Outlook and SharePoint. It now works also with Office Live, so the investment in a SharePoint site can be avoided. With HelpDesk OSP e-mails are converted into SharePoint list items, and in the new version also Office Live lists can be used. Microsoft Office Live is technically...
Banckle Remote Access On-demand solution for IT helpdesk support
Banckle Remote Access is a secure, on demand solution for helpdesk support. Using the most powerful remote desktop accessing and sharing tool, it provides reliable IT help desk support to meet your business needs and also ensures matchless support for your customers. It can easily be deployed on all computers and devices managed in the business and allow you to control the automation from one...
PF HelpDesk V11 Fully Optimized for Outlook 2010
The kalmstrom.com application for incident management inside Outlook, Public Folder HelpDesk, is now fully optimized for Office 2010. In the new version the PF HelpDesk toolbar in Outlook is no longer are found under the Add-ins tab but right under the Home tab. When you open the PF HelpDesk Outlook folder, more buttons are shown in the ribbon. These are the buttons you may need when you work...
Vision Helpdesk Launches Migration Tool
TheVisionWorld.com, a helpdesk software provider, today announced a new feature -- "Migration Tool". The company claims that Vision is an extensive web-based help desk software that allows organizations to gain control over their Inbox and offers methods for managing emails, client communication, online issue tracking, knowledgebase, troubleshooting, news, downloads, sla, escalations,...