VersaSRS HelpDesk Review

FREE advanced, powerful and feature rich 100% browser based Help Desk

Review
Name:
VersaSRS HelpDesk
Publisher:
VersaDev
Version:
4.0.0
Released:
19, May 2008
Licence:
Freeware
Size:
9951 Kb
Rating:
1
10

0

versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

What's new in current version
NEW v4.0.0 RELEASE - Free COMMUNITY EDITION

Requirements
MS Win Server 2008/2003/2003/XP/Vista, IIS, .Net 1.1, MS SQL Server 2005/2000/2005 Express

Please contact VersaSRS HelpDesk publisher, VersaDev if you have questions or issues regarding this product.
Kaspersky Anti-Virus 7.0 scan report
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with Kaspersky Anti-Virus
on 28, May 2008
Scanned files: 1377
Treats detected: 0
Time: 16s
ESET NOD32 Antivirus 3.0 scan report
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on 28, May 2008
Scanned files: 1
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