
Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they may become frustrated and annoyed and leave. eTalkup helps your business make money by enabling you to providing great customer service to your online customers.
Freeware,

12, June, 2008

Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money while delivering higher levels of customer satisfaction. Worth it? Return on investments often are 1,000%. Any business today must get customer service right or will not be around tomorrow.
Commercial,

13, February, 2008

Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.
Shareware,

16, March, 2008

Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
Shareware,

4, June, 2008

Use MS-Outlook as Hotline/Helpdesk-solution for customer inquiries at Web shop owners. The additional software supports you when you with the using and creation of the text modules for Webshop topics for your helpdesk. The Webshop text phrases allow a multiuser configuration so that with a network all the helpdesk users can use the same phrases and have the identical boilerplates. Give it a try!
Freeware,

8, May, 2008

The EF Talk Scriber is a combination from text editor program and audio file player, designated to emulate a dictation transcribing machine. Multilingual. Shareware

Plan and report your time in the Outlook Calendar. No extra app need. Complete Outlook-based time reporting where reports are sent to local MS Access database, created by the application. PDA integration. Powerful statistics tool.

This software embeds a practical methodology to succeed in a credit repair process. Credit-Healer provides a complete set of tools to accomplish most tasks automatically and to track the progress from start to finish of every credit repair process.

FRSGiftRegistry allows retail storeowners to maintain a gift registry. The application is intended for storeowners who currently are, or would like to start, maintaining a baby, bridal, house warming, birthday, or other kind of gift registry.
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