Helpdesk & Remote PC

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21. BridgeTrak Help Desk Software

BridgeTrak Help Desk Software

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.  
Demo, Release date 13, May, 2008

22. ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.  
Freeware, Release date 5, November, 2007

23. ReadyDesk

ReadyDesk

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user customizable interfaces, customizable work flows, live support chat, creation of tickets from incoming e-mails, knowledge base, advanced administration console, report builder, Remote Desktop and more.  
Demo, Release date 22, December, 2006

24. iNET-Office HD

iNET-Office HD

iNET-Office is a customizable web-based application. Manage your Documents, Contacts, Help Desk Tickets, Issues, Projects & Tasks, Time Sheets and Bug Tracking from one web-based tool. Extensive Calendar, Scheduler and Time Management. Built in Report writer, customize your own reports and save them. Help Desk and Project Management features provide email auto-send options and import options. Extensive role based private and group Security.  
Shareware, Release date 1, October, 2007

25. Textmodules for Software Support

Textmodules for Software Support

Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.  
Freeware, Release date 27, November, 2007

26. Problem Solved

Problem Solved

Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.  
Shareware, Release date 28, December, 2004

27. Instant Housecall Remote Support

Instant Housecall Remote Support

Deliver on-demand remote support and remotely access unattended computers with a single powerful tool. Instant Housecall works securely through firewalls with no pre-installed software or configuration. Work from anywhere. Reboot your customer's PC into safe mode, auto-reconnect, transfer files, chat, accept online payment, track session history and more. Vista and UAC support. 15 Day Unlimited Free Trial. Lots of free goodies.  
Shareware, Release date 13, May, 2008

28. IPI.HELPDESK

IPI.HELPDESK

Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer requests anymore.  
Demo, Release date 20, December, 2006

29. NET TV

NET TV

Watch Worldwide Tv channels at the privacy of your computer.No Hardware required like Tv tuner card,satellite dish,set-top box,tv antenna.You just need pc/laptop & internet connection.Thats it.Enjoy more than 2000 Tv channels anywhere anytime in the privacy of your pc/laptops.Access your favourites channels from all over the world.Access NET TV from any pat of thr world using just Internet connection.  
Shareware, Release date 1, August, 2006

30. Enterprise Security Reporter

Enterprise Security Reporter

Enterprise Security Reporter automates the documentation of Windows security for compliance audits and security reviews, preventing data theft, protecting confidential records and meeting regulatory requirements.  
Demo, Release date 15, May, 2006

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ProjectTrack Personal Edition Review ProjectTrack is an inclusive software program. It integrates all the tools and information that you need to manage any kind of project. Keep track of your tasks, issues, risks, meetings, changes, contacts and even documents using one single program.
 
POSitron-POS Review POSitron Point Of Sale is a retail management system
 
EF Talk Scriber Review The EF Talk Scriber is a combination from text editor program and audio file player, designated to emulate a dictation transcribing machine. Multilingual. Shareware
 
Advanced Time Reports Pocket Review Advanced Time Reports is a simple time tracking & project management solution that will help you increase your billable hours by better managing all your projects, clients and working hours. Used by many professionals and businesses.
 
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