
HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Global Setting. E-mail threading. Also for OWA. Great customization possibilities. Subscription $150/month for all kalmstrom.com products.
Shareware, $150
| 21, May, 2009

TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system.
Demo | 29, June, 2009

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site. Paid editions allow managing leads, emails, click-to-call and tickets.
Freeware | 18, February, 2008

Run multiple Remote Desktops inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals.
Shareware, $34.95
| 17, February, 2006

This Enterprise Desktop Management Software provides Software Deployment, Patch Management, Asset Management, Remote Desktop Sharing, Service Pack Deployment, Configurations, Active Directory Reports, User Logon Reports and Windows System Tools.
Commercial, $295
| 31, August, 2009

Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching Contracts and Billing software solution designed specifically for computer services companies
Commercial, $249
| 17, August, 2006

LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall.
Shareware, $6
| 4, July, 2004

CafeMan is the virtual cyber cafe manager who works for you automating the whole process of you cafe management, billing, keeping track of activities, etc.
Shareware, $49
| 1, January, 2004

VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes to systems.
Shareware, $10
| 7, April, 2007

Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
Freeware | 19, February, 2007
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Perform magic and save time with Model Analyzer for Excel. Decide among multiple investment alternatives. Analyze multiple scenarios and how sensitive certain variables are.

Report Time and Expenses in the Outlook Calendar. No extra app need. Complete Outlook-based time reporting where reports are sent to local MS Access database, created by the application. PDA integration. Powerful statistics tool. Also for Workgroups.

FRSGiftRegistry allows retail storeowners to maintain a gift registry. The application is intended for storeowners who currently are, or would like to start, maintaining a baby, bridal, house warming, birthday, or other kind of gift registry.
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