Helpdesk & Remote PC

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31. DTMS Issue Control

DTMS Issue Control

Issue Control is a quality low cost help desk and remote support solution designed to track and organize work order requests, remotely control devices on a local area network, and over the internet using a client initiated support connection. The software is easy to use and install and is very flexible.  
Demo, Release date 22, March, 2006

32. Commit CRM

Commit CRM

Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.  
Commercial, Release date 17, August, 2006

33. MediaHeal for Flash

MediaHeal for Flash

MediaHeal for Flash retrieves files from corrupted flash cards. MediaHeal for Flash scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Restored are all types of flash cards, including pen drives, CF I/II, MMS, SD, xD, MemorySticks and many others.  
Shareware, Release date 21, February, 2008

34. The Job Log

The Job Log

The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets.  
Shareware, Release date 18, October, 2007

35. Asp.Net Faq Manager

Asp.Net Faq Manager

FAQ Software - The Asp.Net Faq Manager is an FAQ software web application that will help you to effectively set up and manage an online archive of frequently asked questions on your website. Providing only the necessary features, the Asp.Net Faq Manager is an easy to use and simple FAQ software solution.  
Commercial, Release date 20, July, 2007

36. Desktop Authority

Desktop Authority

Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.  
Demo, Release date 15, May, 2006

37. MetaLAN

MetaLAN

Windows network management & help desk tool with many features such as:
-Remote Control
-Process Control
-Wake On LAN (WOL)
-Shutdown Tool
-WMI Tool
-Health monitor
-Reporting on hardware and Software
-Standalone or Server mode
-Search and modify registries in real time
-Export of data to CSV and HTML
-Centralized access to windows management tools  
Shareware, Release date 14, November, 2005

38. WorkOrder XP

WorkOrder XP

WorkOrder's service management software streamlines service and maintenance operations by coordinating real-time information flow between all the players in the service delivery process: customers, service and dispatch agents, technicians and vendors, and management.  
Shareware, Release date 27, November, 2007

39. Cafeman

Cafeman

Here are some key features of "CafeMan":

· Keeping track of user activity.
· Automating the billing process.
· Implementing pre paid system.
· Relief from the bargaining problems.
· Taking care of hundreds of users in a moment.
· Being accurate with the management.
· This becomes the evidence, if you require.
· Guards your cafe against illegal activities.  
Shareware, Release date 1, January, 2004

40. Reliable Network Configuration Viewer

Reliable Network Configuration Viewer

Reliable Network Configuration Viewer is a utility that simplifies the task of accessing networking configuration on Microsoft Windows servers and personal computers. The application allows users to copy their networking configuration to clipboard for immediate copy and paste e.g. into an e-mail client. In addition to this, users have an option to save the current networking configuration to a text file. Reliable Network Configuration Viewer is a  
Shareware, Release date 9, June, 2007

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TimeCard for Outlook, Single User Review Plan and report your time in the Outlook Calendar. No extra app need. Complete Outlook-based time reporting where reports are sent to local MS Access database, created by the application. PDA integration. Powerful statistics tool.
 
POSitron-POS Review POSitron Point Of Sale is a retail management system
 
Advanced Time Reports Pocket Review Advanced Time Reports is a simple time tracking & project management solution that will help you increase your billable hours by better managing all your projects, clients and working hours. Used by many professionals and businesses.
 
ProjectTrack Personal Edition Review ProjectTrack is an inclusive software program. It integrates all the tools and information that you need to manage any kind of project. Keep track of your tasks, issues, risks, meetings, changes, contacts and even documents using one single program.
 
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