
MailManager is the leading Open Source Email Response Management product. It is used by thousands of people in call centers, business and government to help teams deal with large volumes of email to organizational addresses such as info@example.com.
Freeware | 1, August, 2006

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
Commercial, $389.99
| 7, August, 2009

Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems.
Commercial, $23
| 22, June, 2005

KnowledgeBase software for Windows: database management system with ready to use KB database solutions.
Shareware, $75
| 9, November, 2009

Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users
Commercial, $395
| 19, June, 2006

Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users
Commercial, $895
| 19, June, 2006

FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.
Freeware | 19, May, 2008

Practical, easy to use service management, dispatch scheduling and work order software for Windows.
Shareware, $110
| 27, November, 2007

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
Shareware, $149
| 5, February, 2009

VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions.
Shareware, $19
| 1, January, 2005
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Perform magic and save time with Model Analyzer for Excel. Decide among multiple investment alternatives. Analyze multiple scenarios and how sensitive certain variables are.

Report Time and Expenses in the Outlook Calendar. No extra app need. Complete Outlook-based time reporting where reports are sent to local MS Access database, created by the application. PDA integration. Powerful statistics tool. Also for Workgroups.

FRSGiftRegistry allows retail storeowners to maintain a gift registry. The application is intended for storeowners who currently are, or would like to start, maintaining a baby, bridal, house warming, birthday, or other kind of gift registry.
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