
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 14 days installation support.
Commercial,

16, December, 2007

RemotePass Access enables you to remotely control any pc worldwide in less than 10 seconds! The only requirement is an internet connection. RemotePass Access works transparantly through Firewalls, Proxy servers and any other type of security system! Very easy to use and advanced remote support software featuring session recording, bidirectional clipboard and file transfer, chat, reboot and auto reconnect, wiew only and full control mode, ...
Commercial,

22, May, 2007

FREE Workflow-based contact management, CRM and sales force automation. Includes multi-user capabilities, system security and enterprise systems integration. Supports quotations, ordering, reminders and reporting. Professional version supports multiple databases such as SQL/Server, Oracle and Cache as well as a web-based interface.
Freeware,

12, December, 2007

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
Commercial,

17, January, 2007

Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required
Commercial,

22, June, 2005

Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM).
Shareware,

1, January, 2005

The organization software “Zeta Helpdesk” for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquiries (tickets).
Freeware,

10, April, 2007

Share Your Screen with Your Entire Network!Screen Share is a simple program to share your screen with each computer of your Windows network.Each computer can view your screen in realtime,or you can access your computer remotely - all from YOUR workstation!It has never been so easier to show your network exactly what is happening on your computer. This is also an ideal solution for education, training and demonstration at schools or in companies.
Shareware,

3, July, 2007

Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it?This software is ideal for anyone who wants to monitor their distant PC from any location. It will tell you exactly what your teenager or employee is doing online - no matter how close or far away they are.All you need to do is just open the IE and input a simple URL......
Shareware,

30, June, 2007

MediaHeal for CD and DVD retrieves files from corrupted CD/DVD disks of all types (CD-R/RW, DVD+/-R, DVD+/-RW, DVD-RAM). MediaHeal for CD and DVD scans corrupted file system and saves the recovered files and folders into a folder on a safe drive.
Shareware,

18, February, 2008

FRSGiftRegistry allows retail storeowners to maintain a gift registry. The application is intended for storeowners who currently are, or would like to start, maintaining a baby, bridal, house warming, birthday, or other kind of gift registry.

ProjectTrack is an inclusive software program. It integrates all the tools and information that you need to manage any kind of project. Keep track of your tasks, issues, risks, meetings, changes, contacts and even documents using one single program.

Advanced Time Reports is a simple time tracking & project management solution that will help you increase your billable hours by better managing all your projects, clients and working hours. Used by many professionals and businesses.

Plan and report your time in the Outlook Calendar. No extra app need. Complete Outlook-based time reporting where reports are sent to local MS Access database, created by the application. PDA integration. Powerful statistics tool.
Copyright @2006, Softarea51.com