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Help Desk-99 Review

Easy to use helpdesk software - sensibly priced, two user licence


Version:
4.0.165
Released:
10, January 2007
License:
Shareware
Size:
5089 Kb
Price:
$180 to buy
Rating:
1
10

0

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Product Info

Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose Help Desk-99 is they found it very easy to understand. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.

What's new in current version
Bug fixes,new features

Requirements
25 MB Hard disk space, Javascript enabled browser

Please contact Help Desk-99 publisher, Leigh Business Enterprises Ltd. if you have questions or issues regarding this product.
Kaspersky Anti-Virus 7.0 scan report
Scanned files: 112
Treats detected: 0
Time: 3s
Clean and Safe Certified
Download version 4.0.165
was tested on www.softarea51.com
with Kaspersky Anti-Virus
on 18, February 2008
ESET NOD32 Antivirus 3.0 scan report
Scanned files: 1
Treats detected: 0
Time: 0s
Clean and Safe Certified
Download version 4.0.165
was tested on www.softarea51.com
with ESET NOD32 Antivirus
on 18, February 2008
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