Perspectives on the Developments around ITIL-3 and Accreditation
The ITIL community has been undergoing some radical changes inthe past few weeks. On July 20, 2006, the OGC awarded the responsibility for theaccreditation and certification schemes for all best practices to the APM Group(APMG) and responsibility for all publishing services to The Stationary Office(TSO).The
ITpreneurs launches EXIN accredited ITIL Foundation course in Spanish
With the successful adoption and implementation of ITIL byorganizations worldwide, the need for well trained and qualified ITIL certifiedprofessionals is also on the rise. Worldwide ITIL certification bodies  EXIN andISEB predict an annual growth rate of more than 50% over the next 5 years
IT Service Management SOA Policy Templa
Park City, UT - Janco Associates, Inc. announced the release ofits IT Service Management Service-Oriented Architecture (SOA) Policy Template. ITService Management (ITSM) is defined as part of a rapidly accepted standard of bestpractices known as IT Infrastructure Library (ITIL). The IT Service Managementtemplate
Hot Trends in IT Service Management
IT Service Management (ITSM) has undergone a transformation inthe last decade. Tools and technologies have become increasingly sophisticated andprocesses more streamlined. But all the while customersÂ' expectations have leaptahead to the point where the commonplace workarounds of just
IT Service Management Policy Template Updated by Janco
Park City, UT - The IT Productivity Center, a division of JancoAssociates, Inc. announced an update to IT Service Management Template. IT ServiceManagement (ITSM) is defined as part of a rapidly accepted standard of bestpractices known as IT Infrastructure Library (ITIL). The IT Service Managementtemplate