N-Allo Selects eGain to Improve Customer Service for Call Centre Clients
Slough, United Kingdom, January 4, 2007: eGain CommunicationsCorporation (OTCBB: EGAN), a leading provider of customer service and contact centresoftware, is today announcing it has been selected by N-Allo to implement eGainKnowledge software to enhance the customer service N-Allo's contact
ImageNow Sparks Customer Service at Jones-Onslow
Perceptive Software, Inc., today announced that Jones-OnslowElectric Membership Corporation, a supplier of electrical utilities based inJacksonville, N.C., uses ImageNow integrated document management, imaging andworkflow software to enhance customer service, maintain data integrity and provideremote
Design Within Reach deploys eGain`s customer service software
Mountain View, Calif. (April 18, 2007) - eGain CommunicationsCorporation (OTC BB: EGAN.OB), provider of the industry's top-rated* customerservice and contact center software for in-house or on-demand SaaS deployment,announced today that Design Within Reach, Inc., a nationally recognized provider
HelpDesk OSP for Outlook and SharePoint now also works with Office Live
kalmstrom.com Business Solutions has released an update of the popular helpdesk solution that combines Microsoft Outlook and SharePoint. It now works also with Office Live, so the investment in a SharePoint site can be avoided.
With HelpDesk OSP e-mails are converted into SharePoint list items,
Global Resorts Network (GRN) Members Raving About Customer Service!
Global Resorts Network (GRN) members are testing out the product and taking trips toluxury resorts and have reported excellent service from Global Resorts NetworkÂ's(GRN) Customer Service Department. Last minute travel to prime destinations havebeen executed smoothly by the customer service
Easier Caller Service With Version 10.1 of PF HelpDesk
kalmstrom.com Business Solutions has released a new version of their flagship product for issue tracking and user support. All the new features of Public Folder HelpDesk V10.1 will make this application even more useful for old and new costumers around the globe.
With Public Folder HelpDesk V10.1