Business Process: Modeling, Analysis, and Design
This workshop oriented session is like no other session of its type offered anywhere in the world. This seminar is unique in that it is built around a case study developed by the participants in team workshops. Consequently, participants leave with real world knowledge that can be used for accelerating their own projects. It is the longest running session on process modeling, analysis and...
Business Process: Modeling, Analysis, and Design
This seminar delivers the foundational skills and techniques required to analyze and improve existing processes. It focuses on identifying opportunities for process change and presents the Analysis, Modeling and Design techniques and tools required to improve performance. Participants will learn to scope specific processes using graphical models to document results. And, they will learn how to...
Business Process Management
Almost every organization around the globe is now moving beyond processes as solely a way of synchronizing change and is attempting to transform the way their Enterprise plans, manages, monitors and aligns capabilities and motivation using a Process-Managed baseline. The bad news is that most organizations have little ability to make it happen in a consistent or reliable way and most managers...
Cards & Payments Loyalty Conference
Rewards program reinvention is not an option, it is a virtual mandate.
The financial services marketplace is undergoing profound change that will have a lasting impact on how customers interact with their banks. A central focus of this change is on credit and debit cards. The economic crisis, rising unemployment, and broad regulation will materially alter the way in which customers utilize...
From Print to Web: Moving Your Advancement Communications Online
From alumni magazines to annual gift appeals to planned gift brochures, your shop produces a multitude of communications designed to engage your alumni and donors. However, moving those pieces online can be a challenging task - simply transferring them runs counter to the strengths of the web and developing a whole second set of content is far too labor intensive.
Join us to learn how to...
Mastering the Requirements Process
People use software, but other people build that software. There’s the problem. Solving it means understanding the actual work of the Business users and what they need in order to do it. And then the resulting requirements need to be communicated to system builders, customers and suppliers. Requirements analysts need a process that provides a structure for organizing the requirements. However...