Design Within Reach deploys eGain`s customer service software
Mountain View, Calif. (April 18, 2007) - eGain CommunicationsCorporation (OTC BB: EGAN.OB), provider of the industry's top-rated* customerservice and contact center software for in-house or on-demand SaaS deployment,announced today that Design Within Reach, Inc., a nationally recognized provider
UK Companies Failing in Web-based Customer Self-service
Slough, United Kingdom, March 21 2007: According to researchreleased by eGain (OTCBB: EGAN.OB) today, 57 percent of UK companies offer little orno web self-service, resulting in lost revenues and declining customer satisfaction.Only 17 percent of UK companies are offering their customers Â
The Real-time Difference - A Focus on Customer Service
Plantnode is a hybrid web-based software application designedon an open platform to integrate with existing production equipment, analyzereal-time performance, and evaluate machine productivity. PlantnodeÂ's built-inintelligence goes beyond raw data collection to provide a fully integratedproduction
Meeting Customer Demands Through Improved Customer Service
Plantnode is a hybrid web-based software application designedon an open platform to integrate with existing production equipment, analyzereal-time performance, and evaluate machine productivity. PlantnodeÂ's built-inintelligence goes beyond raw data collection to provide a fully integratedproduction
N-Allo Selects eGain to Improve Customer Service for Call Centre Clients
Slough, United Kingdom, January 4, 2007: eGain CommunicationsCorporation (OTCBB: EGAN), a leading provider of customer service and contact centresoftware, is today announcing it has been selected by N-Allo to implement eGainKnowledge software to enhance the customer service N-Allo's contact