Live Chat Live Help Icon

Live Chat Live Help Full Description

Online chat software for customer support.

Full Description

Version:
2.3
Released:
11, April 2012
License:
Demo
Size:
475 Kb
Price:
$20  -  Buy full version
Rating:
1
10

0

Product Info

We are not priced 'per operator' or 'per user'. It's only $20 for an unlimited number of operators and users. This includes free upgrades. 1 operator? 10 operators? 100 operators? Doesn't matter. Our Live Help software features unlimited departments and unlimited operators. You can use one account on any number of web pages or different websites without any additional costs. Live Chat Features: - Multiple operators and multiple departments. - Multiple Websites. - No Software Installation Required. - Your company logo and URL. - Operator Profiles. - Chat Icon Customization. - Canned Messages. Save your most common messages for greeting and signing off, etc. This saves time wasted on composing, poor grammar and embarrassing spelling mistakes by operators. - File Transfer during chat. - Leave-a-Message Form. If no operators are available, visitors can send you a message using a simple email interface. - Chat Sharing, Chat Transfer and Messaging to another Support Operator, Operator to Operator Chats. - Chat History of every visitor comes to your website. - Geo Location Map. IP-to-location. - Block IP Address, Ban Visitors. - Referring URL. - Traffic charts. - Flexible reporting period. - Allow secure connections (SSL). - Allow visitor to choose Department. - Receive audible and visual notifications when a visitor requests support, another operator needs assistance, a new visitor enters your site, and other events. - Get chat log automatically via email. Visitors have the option of having the conversation log sent to them via email. - Post-Chat Rating. With post-chat rating enabled, visitors can rate operators' performance and leave comments after chatting. - Away Mode. When you are on break, or away from your computer, you can leave Chat on away mode that will prevent visitors from chatting with you. You can still monitor traffic, receive chat transfers, and request proactive chats while in away mode.

What's new in current version
A minor update with a few bug fixes.

Requirements
Web-Based Version

Please contact Live Chat Live Help publisher, Live Chat Live Help if you have questions or issues regarding this product.
Kaspersky Anti-Virus 2011 scan report
Scanned files: 4 Threats detected: 0 Time: 1s
Clean and Safe Certified
Download version 2.2
was tested on www.softarea51.com
with Kaspersky Anti-Virus
on 13, January 2012
ESET NOD32 Antivirus 5.0 scan report
Scanned files: 1 Threats detected: 0 Time: 0s
Clean and Safe Certified
Download version 2.2
was tested on www.softarea51.com
with ESET NOD32 Antivirus
on 13, January 2012
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