Product Info
ZaZaCHAT Live Help - Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty 6. Dramatically decrease your Customer Service expenses 7. ZaZaCHAT is web based, no installation required ZaZaCHAT is built by ZaZa Software using ASP.NET 2.0 and AJAX technology. Enjoy!
Here's the list of the most important features of ZaZaCHAT 2.0 Beta
Support web site visitors via Real time Text Chat
Proactive Chat Invitations
Monitor website traffic in real time
Department Management
Full SSL Support. Chat Sessions are encrypted with 256 bit SSL
ZaZaAlerter ZaZaCHAT Notification System
Extensive visitors information including Geographical Location
No Software download or installation
Multiple Support operators
Off-line email messages
Extensive reports (Chat Transcripts, Web Traffic, Conversion %, etc.)
Manual or automatic chat invitations
Typing Status of Visitor/Operator during chat
Push Canned responses, Images or URLs
Add Notes to Visitors (very useful when chat session is transferred between operators)
ZaZaBrowser - Browse External web pages without leaving Operator's Panel
Customizable chat window
Operator Image in the Chat Window
Spell Check
Chat transfer and Messaging with another Operator
Your own graphic for online/offline buttons
All languages supported
Typed URLs are converted to links automatically
Visitors Previous Chat history is available to Operators
Live Help in Email signatures
Export Visitors Function
ZaZaCHAT is offered as both Hosted and Remotely Maintained Solution
Customer Support Outsourcing Available
Super easy in use.
10 Min integration
What's new in current version
None
Requirements
None
Please contact ZaZaAlerter publisher, ZaZa Software, Inc if you have questions or issues regarding this product.
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