ZaZaCHAT

ZaZaCHAT Full Description

ZaZaCHAT Live Help - FREE web-based Live Chat for Live Help and Live Support

Full Description

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Screenshot

Publisher:

ZaZa Software, Inc

Version:

2.1

Released:

25, July 2006

License:

Freeware

Size:

352 Kb

Rating:

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Product Info

ZaZaCHAT Live Help - first FREE web-based Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty 6. Dramatically decrease your Customer Service expenses 7. ZaZaCHAT is web based, no installation required ZaZaCHAT is built by ZaZa Software using ASP.NET 2.0 and AJAX technology. Enjoy! Here's the list of the most important features of ZaZaCHAT 2.0 Beta Support web site visitors via Real time Text Chat Proactive Chat Invitations Monitor website traffic in real time Department Management Full SSL Support. Chat Sessions are encrypted with 256 bit SSL ZaZaAlerter ZaZaCHAT Notification System Extensive visitors information including Geographical Location No Software download or installation Multiple Support operators Off-line email messages Extensive reports (Chat Transcripts, Web Traffic, Conversion %, etc.) Manual or automatic chat invitations Typing Status of Visitor/Operator during chat Push Canned responses, Images or URLs Add Notes to Visitors (very useful when chat session is transferred between operators) ZaZaBrowser - Browse External web pages without leaving Operator's Panel Customizable chat window Operator Image in the Chat Window Spell Check Chat transfer and Messaging with another Operator Your own graphic for online/offline buttons All languages supported Typed URLs are converted to links automatically Visitors Previous Chat history is available to Operators Live Help in Email signatures Export Visitors Function ZaZaCHAT is offered as both Hosted and Remotely Maintained Solution Customer Support Outsourcing Available Super easy in use. 10 Min integration

What's new in current version

None

Requirements

None

Please contact ZaZaCHAT publisher, ZaZa Software, Inc if you have questions or issues regarding this product.

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