VisNetic MailFlow

VisNetic MailFlow Review

Email response managment and archiving software.

Review

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Screenshot

Publisher:

Deerfield.com

Version:

3.8

Released:

12, September 2008

License:

Demo

Size:

6938 Kb

Price:

$750 - Buy full version

Rating:

Product Info

Comprehensive email response management and archiving software. Administrator defined routing rules allow incoming emails to be automatically handled and routed to the appropriate agent groups for prompt attention. Administrator defined agent rights determine scope of availability of features that include the ability to view messages, view complete history of each message, view history of each contact, search for any message or messages with common search parameters. Standard response libraries help companies deliver consistent messages to all customers. Shared inboxes allow multiple agents to respond concurrently to messages in the same inbox, without duplicating efforts. Advanced, scheduled, reporting options allow administrators to realize average response and resolution times, who’s being most productive, and overall email trends. MailFlow also includes features that allow for alerts when unanswered emails have reached defined volumes or response time limits.

What's new in current version

VoIP Integration, Custom Ticket Fields, Agent Audit, Improved archive and report features

Requirements

http://www.visneticmailflow.com/requirements/index.aspx

Please contact VisNetic MailFlow publisher, Deerfield.com if you have questions or issues regarding this product.

Download VisNetic MailFlow »

ESET NOD32 Antivirus 3.0 scan report

Scanned files: 1
Threats detected: 0
Time: 0s

Clean and Safe Certified
Download version 3.8
was tested on www.softarea51.com
with ESET NOD32 Antivirus
on 24, February 2009

Kaspersky Anti-Virus 2009 scan report

Scanned files: 2
Threats detected: 0
Time: 9s

Clean and Safe Certified
Download version 3.8
was tested on www.softarea51.com
with Kaspersky Anti-Virus
on 24, February 2009

View full scan reports »

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